Simple, fast Telehealth by Health Hero.
Via our Telehealth providers, get access via mobile app, phone, or web.
Ability to provide high-resiliency, high-latency video with ability to toggle to phone/audio and support for multi-party video. Patient education that can be annotated. Enable a consumer to alternate between modalities (text/chat/in-app messaging/secure portal). Asynchronous interview (including integrated symptom checking/virtual triage). Ability to “step up” to video visit or in person care if needed. Integration with connected devices, support for file sharing, screen sharing, and group chat. Notification for patients when provider has responded and vice versa. Ability to obtain patient feedback post encounter
Manage your telehealth plan subscription.
Ability to support eligibility, prescription, lab, order, and referral integration with core, host systems. Ability to provide access to real-time benefits and eligibility, show pricing options based on RTE or self-pay, and apply discounts or differential pricing. Ability to generate claims and collect patient payment. Ability to offer automated follow up & referrals on treatment, adherence, or re-engagement. Care handoffs for consumers hitting escalation or exit points (i.e, direct scheduling)
Technical support 24/7 via email@example.com.
Ability to provide phone-based support for patients/members and providers. Ability to provide chat or text-based support for patients/members and providers.
Using our Telehealth provider's app, schedule your telehealth sessions.
Ability to provide multilingual and omni-channel options. No app download or authentication required for patients/members. Navigation and scheduling through existing channels, with provider launch from the EHR. Allow for patient link distribution to family members. Proxy support is provided.
EMR Integration & Relevant Hardware:
Telehealth has never been simpler. Telehealth by Health hero will allow you to:
Wellness workflows to keep you engaged with your health
Health Hero’s Telehealth plan suits any type of professional. Whether you are an adventurous freelancer, a hard working small business owner, or work for a larger organization, this plan works for you.
Sign-up is easy and only takes < 90 seconds
Step 1 - Sign Up
Sign up through our online form.
No eligibility requirements.
Include up to 5 spouse/dependents.
Step 2 - Receive Membership Confirmation Email & Prescription Card
Receive your prescription card by email within minutes
Once fully active (see step 3) your drug membership can be used at over 85,000 pharmacies nationwide.This includes major retailers such as Walgreens, CVS, Walmart and Costco, and more.
Step 3 - Activate your Telemedicine
You will receive an email within three business days with instructions to activate your telemedicine services.
Your pharmacy plan will become automatically activated within three business days. Please see your membership email for further details.
Note: If you are interested in learning more about our telehealth plans as a benefit for your employees, please contact us at firstname.lastname@example.org to get more information about our discounted enterprise options.