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Human Understanding Program

Human Understanding Program

Human Understanding Program

By NRC Health

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Overview


Select which hospital or health system you work at and see a personalized match score.
About

DESCRIPTION

NRC Health's Human Understanding program helps you get to know each person you serve—their behaviors, preferences, wants, and needs—not as point-in-time insights, but as an ongoing relationship.

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CLIENTS OVERVIEW
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EHR integration

Integrations:

Acute care EMR, Ambulatory EMR, Not applicable

EMR Integration & Relevant Hardware:

Recommended, but not required

EMRs Supported:

Epic, Cerner, Other

Hardware Compatibility:

Not applicable, Mobile / Tablet (web optimized)

In Epic App Orchard:

Description

NRC Health has helped healthcare organizations illuminate and improve the moments that matter most to patients, residents, physicians, nurses, and staff for more than 40 years.

With the complexity and demands associated with healthcare delivery today, seeing the whole picture is now more important than ever. The end-to-end Human Understanding Program is designed to help you capture and act on what matters most to each of your patients and their families.

The Human Understanding Program delivers the capabilities you need to turn strategic aspiration into action in critical focus areas including: Experience, Marketing, Reputation, Institutes, and Workforce.

Each set of capabilities unlocks Human Understanding at the right time and place within your organization to improve care, enhance performance, and catalyze growth.

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Use cases

Description

The Human Understanding Program delivers the capabilities you need to turn strategic aspiration into action in critical focus areas including: Experience, Marketing, Institutes, Reputation, and Workforce. 

Each set of capabilities unlocks Human Understanding at the right time and place within your organization to improve care, enhance performance, and catalyze growth.

Pediatric use cases:

NRC Health's Human Understanding Program can be fully integrated into pediatric care setting. 

Users:

C-Suite, Healthcare Boards, Patient Experience Leadership, Marketing Leadership, Care teams, 

Differentiators

Differentiators vs EHR Functionality:

N/A

Differentiators vs Competitors:

At NRC Health, we’re your partner. Working together, we bring solutions to your biggest challenges and help you connect with patients as unique individuals to revolutionize the care experience for everyone. 

Long-term, service-centered partnerships

We walk the walk. We’re dedicated to understanding you and your unique needs. Where other companies are creating barriers, we’re building bridges so you can stay connected to us.

Innovative products and thought leadership

Our integrated, programmatic solutions and innovative thought leadership are revolutionizing the healthcare experiences of consumers, customers, patients and caregivers.

Inclusive pricing without surprises

Understanding as a service means we’re on the journey together. No surprise invoicing or hidden costs. You have control over the aspects of Human Understanding that are key to your success

Healthcare is our singular purpose

We’ve been at the center of treating patients and clients as unique individuals for over 40 years. The healthcare experience and caregiving teams are the foundation and focus of everything we do.

Diversity, equity, and inclusion practices

DEI is short for diversity, equity, and inclusion. Learn more about DEI practices.
Product Design

Readability

Diversity

Whole person care

Equity informed design

Data accessibility

Product Delivery

User support

Engagement options

Privacy

Language accessibility

Cultural competence

Company information

Founded in 1981

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