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Remote Patient Engagement

Remote Patient Engagement

Remote Patient Engagement

By Medioh

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Overview


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About

DESCRIPTION

Medioh manages remote care technology & patient experience with it, providing remote patient engagement services capable of driving the successful onboarding of large patient populations.

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EHR integration

Integrations:

Not applicable

EMR Integration & Relevant Hardware:

Not applicable

EMRs Supported:

Not applicable

Hardware Compatibility:

Not applicable

Description

Medioh manages both remote care technology and patient experience with it. We provide comprehensive remote patient engagement services that are capable of driving large populations at high-quality member experiences.

Our solutions enhance onboarding and activation and improve patient experience with remote models of care. With our dedicated patient support team and responsive contact center, we provide full-circle patient support from the moment a patient enrolls in a program and onboarding, to program conclusion and device return.

We also enable continuous program improvement through patient experience and Net Promoter Score (NPS) surveys, so we can create solutions that work for patients and providers.   

Our services engage patients at key milestones in their remote care progress.

  • Enrolment & Kit / Device Delivery
  • Installation & Tech Support
  • Ongoing Troubleshooting & Adherence Support
  • Support For Kit / Technology Retrieval
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Use cases

Description

None provided

Differentiators

Differentiators vs EHR Functionality:

Differentiators from Internal Solutions:

  • Economies of scale on shipping and logistics
  • Established quality systems based on ISO 13485, FDA regulatory compliance, proven processes.
  • Inventory / Warehousing / Fulfilment capacity and strategic regional facilities
  • Improved operational efficiency
  • Enhanced patient engagement and experience
  • Proven cost savings relative to in-house options
Differentiators vs Competitors:

Differentiators:

  • Economies of scale on shipping and logistics
  • North American coverage to maximize efficiency and minimize shipping costs (our fulfilment facilities provide coast to coast coverage)
  • Mature ISO 13845-based quality systems and full regulatory compliance.
  • Medioh is a certified FDA repackager / relabeler.
Company information

Founded in 1970

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