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Post-encounter Follow Up

Post-encounter Follow Up

Post-encounter Follow Up

By Orbita Inc.

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Overview


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About

DESCRIPTION

Post-encounter Follow Up relies upon a virtual assistant to engage patients after an office visit or hospital stay to check on their status and make sure they have the right level of support. Timely escalation to a live agent is facilitated if intervention is needed.

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PRODUCT ATTRIBUTES
badge_covid-19

COVID-19


badge_pediatric

Pediatric


KEYWORDS

None provided

CLIENTS OVERVIEW
Key Clients
Clients Your Size
USED BY
0 People
0 Organizations
EHR integration

Integrations:

None provided

EMR Integration & Relevant Hardware:

None provided

EMRs Supported:

None provided

Hardware Compatibility:

None provided

Description

Office visits and inpatient stays are almost never “one and done.” It’s important for providers to connect with patients – after a difficult diagnosis, lab workup and testing, an in-office procedure or hospitalization.

Some of these touch points are routine, while others represent critical opportunities for timely intervention. Managing this entire spectrum with individual phone calls and personal conversations is time-consuming and labor-intensive, straining already overburdened resources.

Post-encounter Follow Up relies upon a virtual assistant to engage patients after an office visit or hospital stay to check on their status and make sure they have the right level of support. Timely escalation to a live agent is facilitated if intervention is needed.

Read more
Use cases

Description

One high-volume provider (nearly 2 million visits and surgeries in 2020) found dwindling staff resources were overwhelmed by post-discharge calls. Using Orbita's cascading outreach program, it achieved 86% engagement - with transitional care nurses speaking directly only with patients requiring personal intervention (30% instead of 100%). 

Users:

Hospitals and health systems, physician practices

Differentiators

Differentiators vs EHR Functionality:

None provided

Differentiators vs Competitors:

None provided

Company information

Founded in 2015

7.5M total equity funding

Select which hospital or health system you work at and see a personalized match score.
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