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Concierge Care

Concierge Care

This category is a work in progress
Ability to provide personalized, high touch experience to patients that caters to clinical and non-clinical needs

Concierge Care: Products


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  • Covid-19
  • Pediatric
  • In Epic App Orchard
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  • AMC
  • Pediatric Facilities
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9 products
Sort by:
Default
# of Clients- low to high
# of Clients- high to low
Alphabetical
Highest rated

Filter products


EMR compatibility

Star rating

Product attributes
  • Covid-19
  • Pediatric
  • In Epic App Orchard
  • In Cerner App Gallery

Keywords

Solutions

Filter products by clients


Used by

EMR used

Organization size

Type
  • AMC
  • Pediatric Facilities
  • ACO
  • Rural Presence
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Docent Health helps health systems better understand their customers and deliver a consumer-centric approach to healthcare. Their end-to-end experience solution, built with leading health systems, integrates patient engagement, CRM, and care coordination applications into a single platform – ensuring that every patient gets a more personalized experience. Their partnerships are helping health systems attract new customers, reduce leakage, increase patient activation, and deliver better health outcomes. Docent's API rich experience platform integrates with the EMR and pulls in consumer data from across the organization to create human-centric customer profiles with segmentation based on factors such as social determinants of health, preferences, and customer lifetime value. The platform communicates directly to patients using text and AI driven conversations. It coordinates service activities through innovative workflow tools, or by pushing next-best actions and insights directly into the EMR and other applications. To help health systems deliver best-in-class, proactive, and on-demand customer services, Docent also provides white-labelled navigator services that support patients via phone, text, messaging, and email. This holistic approach delivers positive financial ROI in year one while helping health systems meet the evolving needs of consumerism in healthcare.
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EMRs supported

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SolutionsConcierge & Customer Service Tools, Community Health Workers
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By Jacada

0 review

Pivot callers to a digital self service experience on their mobile phone. No App required. Simply opens a browser on the customer/patient's mobile phone.  Give it a try yourself with our interactive online demo - https://www.visual-ivr.com/demo-center/
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EMRs supported

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SolutionsConsumer Engagement Software for Call Centers, Consumer Scheduling Tools, Concierge & Customer Service Tools
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Boost digital adoption with an intelligent virtual assistant on your critical digital channels (mobile and website). See more information at [https://www.jacada.com/solutions/intelligent-assistance](https://www.jacada.com/solutions/intelligent-assistance)
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EMRs supported

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SolutionsCall Center Automation & Support Tools, Virtual Assistants for Clinician Questions, Concierge & Customer Service Tools
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eVideon’s Digital Signage makes communication quick and easy, and gives your hospital a state-of-the-art look.

Quick and Easy Editing
Build presentations and playlists with simple “drag-and-drop” editing, designed for anyone to use. Easily incorporate other eVideon services such as our Education Library or Harmonia Relaxation Channel in waiting areas, common rooms, and more. Create your own materials and “drop” them into any arrangement you wish.

Important Information Prominently Displayed
Signage can display static or dynamic messages, videos, and widgets. Examples of content include, but are not limited to:
Date and time
Educational videos
Emergency push notifications
Important updates
Infographics
Local interest
Maps
Menus
News
Patient services
Promotional videos
Relaxation videos
Schedules
Staff updates
Streaming content
Television channels
Weather

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EMRs supported

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SolutionsPatient Flow Wayfinding Tools, Concierge & Customer Service Tools
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By Curai

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Curai Health is a text based telemedicine app that is a front door for health systems. With COVID-19 leading to huge demand for telemedicine services, health systems need economic ways to serve those patients. Curai uses AI in conjunction with doctors and highly trained health coaches to help patients navigate their health issues at low cost and direct them to the appropriate parts of the health system (ED, in person visit, etc.) as needed. It is the best way to engage patients at low cost while maintaining high quality care and connecting them to the system.
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