* Send omni-channel (email, SMS, voice) communication that is customizable, grounded in evidence-based protocols, and aligns with the patient journey.
* Alert patients using on-demand messaging with updates such as clinic closure notifications.
* Use AI-enabled chat to help patients confirm, cancel, or reschedule appointments without human intervention.
* Automate population health outreach to help patients fill gaps in care or schedule needed services.
* Enhance online reputation by directing patients to leave reviews online.
* Success Story: Client C saw a 3x increase in positive online reviews after implementing survey capabilities.