Acquisition & Growth

PatientConnect Complete is the most comprehensive solution for patients, supported by the HRS standard kit including the HRS tablet accompanied with a scale, BP monitor, and pulse ox. Clients have the option to opt for additional peripherals should they see fit, with the option to choose from a thermometer, glucometer, 2 in 1 one-lead ECG and live listening stethoscope, etc. Additional peripherals are available at additional cost. PatientConnect Complete units are ready to go out of the box – including Bluetooth pairing, charged and ready for use by patient. Biometric Devices Supported All HRS peripheral devices are FDA approved and connected through Bluetooth to our tablets. Peripheral devices automatically push patient readings into the clinical portal for analysis. Bluetooth devices allow the biometric readings to automatically load into the tablet and will flow over to the Clinician portal. Patients can also manually enter their readings. PatientConnect Complete has the ability for multi-channel videoconferencing, phone calls, and messaging to clinicians and family memebers.

Delight patients with mobile online scheduling, insurance verification, and waitlist management. Our AI queuing algorithm reduces wait time while seamlessly blending online reservations with walk-ins. Front desk can message directly through our 2-way patient chat before/after/during the visit. After the visit, we help you collect feedback and amplify your positive reviews to enhance your online profile and find new patients.

Psychographically segmented, multi-channel (email, text, automated calls, in-app/portal messaging, print) campaigns with multiple waves and embedded patient response actions (click-throughs) for any service line. Acquire new patients/members or reactivate dormant relationships. Includes robust campaign reporting and analytics.

Patients can easily and securely book appointments online with full integration into an EMR/Practice Management System. Alert patients of upcoming appointments and enable patient self check-in for appointments digitally. Patients can provide: insurance/identification information; answers to configurable pre-visit questionnaires; completion of appointment pre-requisites (e.g., labs); and copayments, thereby eliminating costly manual labor and ensuring consistent practices.