Clinical Prep

Patients can easily and securely book appointments online with full integration into an EMR/Practice Management System. Alert patients of upcoming appointments and enable patient self check-in for appointments digitally. Patients can provide: insurance/identification information; answers to configurable pre-visit questionnaires; completion of appointment pre-requisites (e.g., labs); and copayments, thereby eliminating costly manual labor and ensuring consistent practices.

Docent Health helps health systems better understand their customers and deliver a consumer-centric approach to healthcare. Their end-to-end experience solution, built with leading health systems, integrates patient engagement, CRM, and care coordination applications into a single platform – ensuring that every patient gets a more personalized experience. Their partnerships are helping health systems attract new customers, reduce leakage, increase patient activation, and deliver better health outcomes. Docent's API rich experience platform integrates with the EMR and pulls in consumer data from across the organization to create human-centric customer profiles with segmentation based on factors such as social determinants of health, preferences, and customer lifetime value. The platform communicates directly to patients using text and AI driven conversations. It coordinates service activities through innovative workflow tools, or by pushing next-best actions and insights directly into the EMR and other applications. To help health systems deliver best-in-class, proactive, and on-demand customer services, Docent also provides white-labelled navigator services that support patients via phone, text, messaging, and email. This holistic approach delivers positive financial ROI in year one while helping health systems meet the evolving needs of consumerism in healthcare.

The battle for patients is won and lost during the digital customer experience – especially online check-in, the revenue-generating step. Arriv delivers the frictionless digital experience that today’s patients expect from the brands they trust, tailoring our solution to each customer’s market and patient base, so they can win the moment when patients are searching.

Same-day psychiatric and addiction care for patients in NYC, Long Island, Westchester, Hoboken & Chicago. Offering one-on-one and group therapy options for MUC patients. Immediate medication and symptom stabilization: Clear treatment protocols and algorithms, with strict prescription policy against potentially habit forming medications. Strong strategic relationships with major hospital systems near its 8 office locations. In 2020, formed partnership with CrossFit to broaden treatment regimes to include group fitness & nutrition counseling. [https://www.mindfulurgentcare.com](https://www.mindfulurgentcare.com)

R1 Business Office Solutions can help providers with the entire billing function or to specifically recoup revenue that may otherwise be lost by focusing skilled resources in lower priority areas with significant revenue potential. Skilled team members fulfill these functions and are guided with data-driven performance management to ensure continued effectiveness and to identify areas of ongoing process improvement. Our integrated, enabling technology platform can help reduce vendors and increase transparency into business office functions. Services include accounts receivables management such as denials, low balances, A/R workdown, denials management, self-pay collections and more.