Real-time Service Recovery
Real-time Service Recovery
This category is a work in progress
Ability to understand and address patient issues at the time they're occurring
Real-time Service Recovery: Products
Filter products
Product Name
Vendor Name
EMR compatibility
Product attributes
- Covid-19
- Pediatric
- In Epic App Orchard
- In Cerner App Gallery
Keywords
Solutions
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Used by
EMR used
Organization size
Type
- AMC
- Pediatric Facilities
- ACO
- Rural Presence
By SolvView full profile
Delight patients with mobile online scheduling, insurance verification, and waitlist management. Our AI queuing algorithm reduces wait time while seamlessly blending online reservations with walk-ins. Front desk can message directly through our 2-way patient chat before/after/during the visit. After the visit, we help you collect feedback and amplify your positive reviews to enhance your online profile and find new patients.
| EMRs supported | Epic, Cerner, Allscripts +5 more |
| Solutions | Ratings and Reviews Transparency Tools, Patient Engagement and Support Platforms, Consumer Scheduling Tools |
| Keywords | scheduling, patient engagement, member experience +11 more |
| Categories | None provided |
By NoteworthView full profile
Digitize and push all your surveys and forms to your patients through Noteworth (Satisfaction, Screenings, pre-visit questionnaires, post-visit surveys...)
| EMRs supported | Epic, Cerner, Meditech +7 more |
| Solutions | Data Aggregation Solutions, Ratings and Reviews Transparency Tools, Provider Data Management Tools |
| Keywords | None provided |
| Categories | None provided |
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By NoteworthView full profile
This capability allows Care teams to collect outcomes from patients, using logic-driven, scoring methods to facilitate analysis and educate encounters
| EMRs supported | Epic, Cerner, Meditech +7 more |
| Solutions | Ratings and Reviews Transparency Tools, Real-time Data Sharing, Patient Data Integration Tools |
| Keywords | None provided |
| Categories | None provided |
By PatientBond, Inc.View full profile
Easily collect patient feedback and surveys on five star or NPS scale using email, text, kiosks or in-app/portal notifications after visits. Customize surveys to collect actionable information to improve patients' experiences. Intercept low survey scores in real time and alert staff to follow-up to and address gaps in patient satisfaction. Track staff follow-up activities and Google & Facebook reviews from a consolidated dashboard, while encouraging patients with a positive experience to post reviews on Google and Facebook.
| EMRs supported | Epic, NextGen, athena +3 more |
| Solutions | Outreach & Marketing Tools, Ratings and Reviews Transparency Tools, Point-of-Care Marketing Platforms |
| Keywords | reputation management, patient acquisition, patient retention +4 more |
| Categories | None provided |
By LoyalView full profile
For most consumers, the search for a healthcare provider is a frustrating maze of bewildering choices and unanswered questions. They want to hear what other patients have to say in order to make a decision with confidence. With Loyal’s Empower solution you have the tools to do just that - empower the patient and provide a solution.
| EMRs supported | Allscripts, athena, Athenahealth +4 more |
| Solutions | Ratings and Reviews Transparency Tools |
| Keywords | None provided |
| Categories | None provided |
Contact
- AVIA Connect Classic
- AVIA
