Addressing Social Needs for COVID-19

Covid Navigator is a mobile solution that makes it easy for employers to take pro-active steps to safeguard employees and customers, document their activities paperlessly, and comply with the growing body of regulations by automating the process. Employees can enter their vaccine status to help determine their return to work instructions. (1) Easy to Use Mobile App for Employees (2) Individual Return to Work Plans (3) Customizable Content (4) Documentation and Risk Management for Employers

SocialScape is a cloud-based platform that manages massive data fusion, analytics, and visualizations of community and individual SDOH risk. The platform provides a powerful, predictable, and efficient path to surfacing SDOH insights to inform the planning, implementation, and evaluation of core business strategies and SDOH initiatives.

Leveraging our core ride delivery model, we’ve expanded our product and service offerings to support transport of COVID-19 at-risk patients, contact tracking for driver and passenger exposures, and additional services including food delivery and staff transport. A COVID-19 Equipped Transportation Network: We’ve expanded our transportation network to include transportation providers with the policies, procedures and equipment to safely transport patients with a confirmed exposure, a presumptive positive status, or a confirmed COVID-19 diagnosis. Our platform now includes a native COVID-19 screening that is factored into our automated decision logic for trip assignments. COVID-19 Contact Tracing: For instances in which a passenger or driver's positive COVID-19 diagnosis is determined after transport, procedures leveraging our ride-level data capture allow us to quickly alert affected parties in a HIPAA-compliant manner. Minimizing time between a positive COVID-19 test and informing recent contacts limits driver and passenger exposure and reduces community spread. Rapid Deployment Support: We’ve modified our platform implementation, transportation provider contracting and integration processes to enable healthcare organizations to get up and running in as little as 48 hours. Our goals are to ensure uninterrupted access to life sustaining treatments and optimized bed utilization through timely discharges and transfers, all while allowing front-line clinical staff to focus on patient care rather than ride logistics. Home Services: In addition to patient transportation, we’ve expanded our services to support food delivery through our clients’ partnerships with food banks, grocery stores and community resources. We’ve also expanded support for staff transportation, whether it’s providing in-home services to patients or simply going to and from work.

Healthcare organizations can address community health more broadly and effectively if they more deeply understand the real-world perspectives of community members. CommunityWisdom goes beyond traditional Community Health Needs Assessments (CHNAs) and standard approaches to market intelligence to provide clear lines-of-sight into what matters to the community. This is the key to developing or partnering with programs that make a difference.

We have developed an ensemble of algorithms that allow us to passively monitor for the presence of individuals with elevated temperatures. These cameras are also used to monitor for the presence of a face mask.