Conversational & Visual Interactive Voice Response (IVR): Resources

Best Conversational & Visual Interactive Voice Response (IVR) Products

This category is a work in progress

79% of consumers would rather self-serve than use human-assisted support channels.

Self-service is available now on chatbots, on websites, via SMS messaging and more. But despite those options, the majority of consumers still reach out via the voice channel.

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Conversational & Visual IVR Tools

From low code and no code tools, to complete conversational IVR systems for specific use cases and full automation, these tools allow health systems to build dialogue trees and conversational flows to interact with patients.

Avaamo Conversational AI for Healthcare

Syllable Patient Assistant for Hospitals

Conversational AI

Conversational AI Chatbot

Dragon Ambient eXperience®

Omilia

boost.ai

Haptik

Communication Studio G2

Bright Pattern

Xaqt

Rytstack Technologies

Five9

Yellow.ai for Healthcare

Nuance Patient Engagement

Aisera

Amelia

Talkie.ai

PolyAI Customer-Led Voice Assistant

Patient Experience Survey Tools

Call Center Scheduling Tools

Software tools to integrate information systems and enable call centers to schedule patients.

Access Center Solution

Patient Access Solution

Access Center

Broadcast

Cancellation Management

Online Patient Scheduling

Adaptive Call Center Automation

Digital Call Deflection

Intelligent Scheduling

Patient Scheduling

Voice Solutions

Enable bi-directional conversations between the health system and consumers via live, automated, or augmented (live + automated) voice dialogue...

CipherOutreach

Orbita

Aiva Connect

HRS PatientConnect Voice

Digital Call Deflection

Althea

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Conversational & Visual Interactive Voice Response (IVR): Market Map

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Conversational & Visual Interactive Voice Response (IVR) Overview

Category Description

79% of consumers would rather self-serve than use human-assisted support channels.

Self-service is available now on chatbots, on websites, via SMS messaging and more. But despite those options, the majority of consumers still reach out via the voice channel.

Conversational & Visual Interactive Voice Response (IVR) is a popular category with 62 products in AVIA Marketplace
There are 261 verified clients including academic medical centers, accountable care organizations, pediatric facilities and clients with rural presence using a Conversational & Visual Interactive Voice Response (IVR) solution at their organization
Subcategories of Conversational & Visual Interactive Voice Response (IVR) includes Conversational & Visual IVR Tools, Patient Experience Survey Tools, Call Center Scheduling Tools and Voice Solutions

Conversational & Visual Interactive Voice Response (IVR): Market Map

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Conversational & Visual Interactive Voice Response (IVR) Overview

62 products

Listed in AVIA Marketplace

28 products

With AMC Clients

30 products

With ACO Clients

27 products

With Rural Clients

19 products

With Pediatric Clients

Highest Rated Products

Dragon Medical One

5.0

1 review

Orbita

5.0

6 reviews

Patient Experience OS Platform

5.0

12 reviews

Conversational & Visual Interactive Voice Response (IVR): Market Map

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Conversational & Visual Interactive Voice Response (IVR) Subcategories

11 Products

Voice Solutions

14 Products

Call Center Scheduling Tools

16 Products

Patient Experience Survey Tools

23 Products

Conversational & Visual IVR Tools

Conversational & Visual Interactive Voice Response (IVR): Market Map

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Conversational & Visual Interactive Voice Response (IVR): Market Map

VIEW FULL PROFILE ON AVIA MARKETPLACE.

Conversational & Visual Interactive Voice Response (IVR): Market Map

VIEW FULL PROFILE ON AVIA MARKETPLACE.

Conversational & Visual Interactive Voice Response (IVR): Market Map

VIEW FULL PROFILE ON AVIA MARKETPLACE.

Conversational & Visual Interactive Voice Response (IVR): Market Map

VIEW FULL PROFILE ON AVIA MARKETPLACE.

11 Products

Voice Solutions

...that can be in the form of phone calls or through other voice assistant devices (e.g. Amazon Alexa, Google Home). Voice can be used for a limited purpose or a broad set of use cases that is extensible over time to accommodate any number of topics and can easily scale based on a consumer’s needs.

HRS PatientConnect Voice

Digital Call Deflection

Althea

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