Deloitte’s ConvergeHEALTH Connect platform is a suite of sector-specific solutions built on Salesforce Health Cloud. ConvergeHEALTH Connect’s offerings focus on improving health care relationships across the care continuum by delivering personalized experiences at scale. ConvergeHEALTH Connect offers 3 use cases for: life sciences, health care, and the public sector.

We create new digital ecosystems to shape the future of health. Businesses and stakeholders across the health care ecosystem—from health plans and biopharma, to government agencies and health care providers, to start ups and tech giants—are all building the future of health. ConvergeHEALTH is committed to delivering solutions that enable these organizations to put patients at the center of health care. ConvergeHEALTH creates new health ecosystems to enable the future of health by combining next generation platforms, deep industry experience and novel collaboration models. We move with the agility of a health startup, backed by the global reach of Deloitte to design and offer platforms and services that empower the shift to value-based personalized health care. We do this by creating digitally connected ecosystems comprised of analytics platforms, industry partnerships, and world-class consulting services, all with the unified vision of putting patients at the center of health care.

Clinical workflow data is essential in boosting efficiency and utilizing hospital resources. CenTrak’s Workflow solutions improve vital staff response times and communication through advanced analytics and accurate locating. The Enterprise Location Services system enables a more coordinated approach to patient care, integrating with over 150 applications, including top EMR systems. Examine how care is delivered, eliminate bottlenecks, and identify new ways to improve efficiency, quality, capacity and revenues. • Identify the location, status and interactions of patients, staff and mobile-medical equipment • Integrates with EMR systems and patient flow applications • Automatically record and analyze operational data • Increase workflow efficiency and staff productivity • Improve patient flow and reduce patient wait times • Improve unit/hospital capacity management • Improve patient experience / HCAHPS

CenTrak improves healthcare operational workflow and the quality of patient care via the industry’s most robust and scalable Enterprise Locating and Sensing Services offering. With a unique combination of Wi-Fi and Clinical-Grade technologies and the largest selection of tags for all types of patient care environments, CenTrak enables healthcare facilities to maximize the ROI from their Real-Time Location System (RTLS) platform. It’s more than just a hospital tracking system – it provides actionable location and condition data across the entire healthcare enterprise. CenTrak has helped over 1,700 world-class healthcare facilities increase productivity, streamline workflows, drive higher patient and staff satisfaction and reduce costs. Why Choose CenTrak? Location Accuracy - CenTrak’s patented Second Generation Infrared (Gen2IR™) technology delivers certainty-based location with the capability of segmenting spaces into clinically meaningful zones. For clinical applications, zones are typically patient rooms, beds, bays, nursing stations, hallway segments and other relevant workflow areas. Update Speed - CenTrak’s platform delivers rapid location and condition updates capable of capturing interactions between equipment, patients and staff within seconds. The collection of clinical milestones are also facilitated using immediate button presses. CenTrak provides the only Real-Time Location System specifically engineered to handle the speed, precision and rigors of today’s healthcare environment. Multiple form factors – Largest selection of tags including reusable, single use, infant, wander, and staff badges provide options for all types of patients and care environments. Multi-Mode Technology – A unique combination of WiFi, CenTrak’s Gen2IR, Low Frequency RF, UHF Active RFID, Bluetooth Low Energy (BLE), and others to future-proof investment and maximize ROI. Easy Installation – Battery-powered devices are installed easily in patient care areas without the need to close rooms or deploy special infection prevention measures. Interoperability – Open location platform for seamless integration with both existing and new applications including Nurse Call, Electronic Health Records, Capacity Management, Bed Management, Asset Management, Computerized Maintenance Management and Hand Hygiene Compliance. Reliability – Ensures critical location, condition and status updates are delivered to the application level. Enterprise-class monitoring provides at-a-glance visibility. Devices and tags are equipped with long-lasting batteries.

A comprehensive patient services suite addresses five service areas: * Therapy: Connecting with patients to provide access to and support with their care * Financial: Helping patients obtain the resources they require to stay on therapy * Clinical: Providing patients with a point of contact during clinical trials and assisting with REMS * Engagement: Supporting patients’ unique treatment journeys and enabling better long-term treatment outcomes * Education: Delivering educational insights to inform patient decision-making and behaviors

Multichannel digital patient support: Provide coherent, high-touch patient interactions across all communication channels Cloud-based scalable platform: Built on Salesforce, the product provides a highly scalable platform, using cloud, mobile, and social technologies “Connected Patient” solution accelerators: Leverage pre-built accelerators for patient data management, companion mobile apps, and Internet of Things/device integrations Robust partner ecosystem: Deploy pre-packaged integrations for computer-telephony integration, document templates and automation, e-verification, and middleware Care team collaboration: Provide effective patient support and care coordination across health care providers and other care team members Individualized patient support journeys: Enable personalized therapy journeys and support models to facilitate great patient experience