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Categories
Solutions
Description
Compatibility Level
Clients
Use cases
EHR integrations
Client types
Differentiators
Keywords
Media
Company details
Jump to:
Categories
Solutions
Description
Compatibility Level
Clients
Use cases
EHR integrations
Client types
Differentiators
Keywords
Media
Company details
Telepsychiatry
Telepsychiatry

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MDLIVE
MDLIVE

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Categories

Solutions

Description

Product Description:
We partner with a wide range of facilities, including but not limited to: hospitals, community mental health centers, federally qualified health centers, primary care practices, accountable care organizations and correctional facilities. We serve nearly 200,000 clients annually and have programs in 35 states. We recruit, train and manage psychiatric providers for facilities, and we increase Medicaid patient engagement by implementing telepsychiatry directly into the facilities that patients visit. Our services are delivered on Genoa's proprietary, purpose-built software, 1DocWay. 1DocWay software includes video, scheduling, lightweight documentation, and e-prescribe.
About Genoa Healthcare:
Dedicated to serving the needs of those in the behavioral health and addiction treatment communities, and others who have complex, chronic health conditions, Genoa Healthcare is the largest provider of pharmacy, outpatient telepsychiatry and medication management services. With over 15 years of experience, Genoa Healthcare serves more than 800,000 individuals annually across the United States. Everything we do is informed by our CARE values: Caring, Accountable, Results-Oriented and Ethical.
Product Description:
Healthcare should be simple, fast and uncomplicated. MDLIVE makes it easy to visit a doctor in minutes through our mobile app, online and by phone. Get access to quality healthcare without ever leaving your home, your job or wherever you are. Find out how easy it is to receive affordable, quality care without traveling to the doctor’s office! Founded in 2009 and headquartered in Sunrise, Florida, MDLIVE, Inc. is a privately held corporation and is a leading provider of telehealth services, including low-acuity medical care, behavioral health, and dermatology. Our clients primarily include health systems, health plans, and self-insuring employers. Through these relationships, MDLIVE is a covered benefit for over 30 million members. For health systems, MDLIVE offers Software as a Service (SaaS) enabling system providers to conduct virtual care visits with patients via video (on a computer or mobile device) or audio consult by phone. Our platform is designed to be flexible to the needs of health systems, allowing use by various specialties in supplementing their "in office" care delivery systems with virtual services that complement and enhance care delivery for patients and providers. In addition to software, MDLIVE provides marketing consultation and assistance to drive patient awareness and utilization, use case development and integration of our platform as a tool across various specialty areas, a provider network that is available to provide cross-coverage support of the health system’s own providers, and other services designed to optimize the health system’s investment in our platform. MDLIVE employs board-certified physicians, psychiatrists, and licensed behavioral health professionals nationwide to provide 24/7 connected care in support of the health system’s provider network.
About MDLIVE, Inc.:

Using MDLIVE is as easy as one, two, three.

MDLIVE is dedicated to helping you get better and stay well. No surprise costs. No hassle.

Compatibility level

Select which hospital or health system you work at and see a personalized compatibility level.

Clients

Select which hospital or health system you work at and see the client list

Use Cases

Description:

Your care isn’t complete if you don’t feel equipped to get ⁠— and stay on ⁠— your medications. From walking you through your medication treatment plan to getting to know you by name, our team wants to be a hands-on partner in your health. 

Is it tough for you to get to and from the pharmacy? We’ll mail or deliver your prescriptions directly to you, at any location, for free.

Looking for a convenient, one-stop shop? We can fill all your medications, not just mental health, from any doctor.

Pill bottles too confusing? We offer special packaging that’s already organized with the medications you need to take at different times of the day.

Have questions about your treatment late at night or after hours? We have a 24-hour customer service line staffed with people who care that are ready and willing to help.

Pediatric use cases:

None provided

Users:

Therapy Patients

Description:

MDLIVE is dedicated to helping you get better and stay well. No surprise costs. No hassle.

Pediatric use cases:

None provided

Users:

MDLIVE focuses on three customer verticals: direct employers, health plan partnerships, and health system collaborations. For health system collaborations, the typical users are health system patients, physicians, and administrators.

EHR Integrations

Integrations:

Ambulatory EMR, Patient portal, Behavioral health, Community based organizations, Website / public online sources

EMR Integration & Relevant Hardware:

Use case dependent

EMRs Supported:

Epic, Cerner, Meditech, Allscripts, NextGen, athena, GE, eClinicalWorks, McKesson, Other

Hardware Compatibility:

Desktop, Mobile / Tablet (web optimized)

Integrations:

Acute care EMR, Ambulatory EMR, Ancillary EMR, ERP system, Patient portal, Home health, Behavioral health, Website / public online sources

EMR Integration & Relevant Hardware:

Recommended, but not required

EMRs Supported:

Epic, Cerner, Meditech, Allscripts, NextGen, athena, GE, eClinicalWorks, McKesson

Hardware Compatibility:

None provided

Client Types

None provided

Differentiators

Differentiators vs EHR Functionality:

None provided

Differentiators vs Competitors:
A benefit of our model, and how we differentiate ourselves from our competitors, is that we focus first and foremost on making the most appropriate matches between providers and clinics. In order to find a good match, we look for compatibility with patient populations, clinical workflows, and treatment protocols. We do this by leveraging our national scale, our rigorous provider matching process, and our ongoing operations support.
Differentiators vs EHR Functionality:
Best practices and expertise in operationalizing virtual care. Includes robust internal and external marketing campaigns, automation of the routine, and optimization of consumer and provider experiences. Also a provider network that can provide cross coverage for after-hours, weekends, out of state, behavioral health, and dermatology.
Differentiators vs Competitors:
Asynchronous and Synchronous visits on a single platform; Sophie; CareLink; focus on automation and optimization of consumer/provider workflows; data-driven superior consumer experience

Keywords

Images

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Downloads

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Alternatives

Company Details

Founded in 1999

Founded in 2009

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