Luma was founded on the idea that healthcare should work better for all patients. Instead of a disconnected experience, where patients are forced to be their own healthcare advocates and provider teams struggle to reach their patients, every point along the care journey should be simple, seamless, and effective. 

Luma’s Patient Success Platform™ empowers patients and providers to be successful by connecting and orchestrating all the steps in the patient journey, along with all the operational workflows and processes in the healthcare ecosystem.

Headquartered in San Francisco, Luma serves more than 650 health systems, integrated delivery networks, federally qualified health centers, specialty networks, and clinics across the United States, and today orchestrates the care journeys of more than 35 million patients.

Clearwave offers a truly self-service patient registration experience with pre-check, kiosks, tablets, mobile devices, or a combination. Make in-office registration simple, private and secure for patients, allowing them to make payments and complete registration without the need for staff intervention. Rather than having patients come in early for their appointments, allow patients to register and complete clinical intake from the comfort of their homes with pre-check links. With Clearwave patient self-registration, you can reduce wait times by 90% and get patients seen faster, something both patients and providers appreciate.

Clearwave is the Patient Revenue Platform™ for High-Growth Practices.

Specialty practices, hospitals and health systems use Clearwave to enhance patient self-scheduling, streamline patient registration and intake, automate patient communications and create true financial transparency for both the patient and practice alike through real-time, automated insurance verification. Clearwave provides our customers with a purpose-built platform to grow revenue, increase point-of-service collections, accelerate patient acquisition and retention — all while reducing staff workloads and churn. Clearwave Core solutions are fully configurable and automated, so you can align each patient touchpoint with critical practice and provider requirements.

Unlock your growth potential with Clearwave today! https://www.clearwaveinc.com/

Luma's deep integration, breadth of market-leading platform solutions, and connection across a healthcare organization's tech stack makes next steps delivered to patients and staff more informed and actionable, differentiating our platform from patient engagement and experience vendors.

Luma customers report reducing phone calls and wait times by half, yet seeing record numbers of patients. Since 2020, HIPAA-compliant messaging between patients and providers on the Luma platform has increased by 50%. And most importantly, this increased ability to collaborate on next steps powers better clinical care. At FQHC Alexander Valley Healthcare, Luma reached 15% more Spanish-speaking patients and brought 38% more attributed patients in for care. Organizations using Luma report up to an 80% referral conversion rate, with patients receiving critical specialty care within days rather than weeks.