Concern about paying healthcare bills can leave healthcare consumers and your finances hanging in the balance. Health systems use the consumer-friendly ClearBalance® patient financing program to ease patients’ fears about out-of-pocket medical costs by providing affordable payment options and reassurance before, during and after their care episode. Our unmatched 30 years’ worth of knowledge related to patient payment behavior and our track record for forecasting and providing funding strategies significantly improve critical revenue cycle metrics. ClearBalance patient financing positions your health system as the preferred choice the next time your patients or a family member needs care.

ClearBalance is committed to helping people afford the care they need to lead healthy, happy lives. The healthcare industry will continue to evolve. So they must think, act and lead differently if they are to provide their clients and patients with loan programs that make sense. At all times they will act in an honest, fair and compassionate manner.

Bridge is an award-winning enterprise patient engagement solution for healthcare organizations. The platform allows companies to replace their existing EHR’s patient portal, connect multiple health IT systems, consolidate patient engagement tools, and launch a digital front door. Scalable and easy to deploy, the solution is ONC 2015 Edition Certified and available as a client-branded web application and mobile app for Android and iOS. Bridge streamlines the patient experience by automating the entire care journey. Patients are kept engaged with customizable electronic communications, and multi-platform access to health, financial, and appointment information. Features include self-scheduling, health information access, secure patient-provider messaging, mobile intake, bill pay, telemedicine and much more. With a fully-documented and free API, healthcare organizations can easily create their own interfaces, add-on features, and run advanced reports. Founded in 2012 and headquartered in Dallas, Texas, Bridge is trusted by outpatient groups, specialty clinics, hospitals and EHR vendors as their patient engagement solution of choice. Bridge’s suite of products include: Bridge Portal The comprehensive patient portal is the company’s core product and offers secure patient-provider messaging, medical records access, lab results, prescription refill requests,, portal self-registration, two factor authentication, appointment requests and reminders, patient forms, broadcast messaging, proxy accounts, and patient education. Bridge Pay Bridge features advanced online bill pay and financial management tools with deep integration into many of the industry's leading Revenue Cycle Management and Practice Management systems. Advanced integrations with these systems and leading payment gateways allow patients to view their entire financial picture and pay their bill online in a PCI-compliant manner. Bridge Scheduling Bridge supports real-time, self-scheduling for most EHR/PM systems and accommodates custom workflows and complex decision trees. Appointments that cannot be self-scheduled can be routed as appointment requests. Once an appointment is scheduled, appointment reminders can be sent automatically via email, SMS, IVR and/or push notification for appointments made both inside and outside of the portal, even for patients that haven’t registered for a portal account. Bridge Scheduling can be made available directly on a company’s website, through Bridge’s patient portal, or in Bridge’s client-branded mobile app. Bridge Telehealth Bride’s telehealth solution leverages Zoom® for Healthcare and enables organizations to seamlessly connect telehealth into their visit workflow. It also integrates with existing modules like Bridge Intake and Bridge Scheduling to help providers develop automated, custom telehealth workflows across the entire care journey for greater efficiency. Bridge Mobile Healthcare organizations can publish their own, branded iOS/Android mobile app using the same user interface as the Bridge Portal web application, giving patients a unified web/mobile experience. The mobile app offers all the same functionality as the web application, including patient medical records, appointment scheduling, messaging, lab results, patient education, bill pay, and more. Bridge Intake A next-generation patient intake and check-in solution to conveniently capture all the important patient intake information in a single step. The product can be accessed throughout Bridge's patient engagement platform, which includes their patient portal and native mobile app, or via an SMS invitation sent to the patient prior to the visit. Bridge Intake uses a bidirectional interface to send and receive information, potentially from multiple EHRs and PM systems, and exports data to discrete data fields in the EHR/PM systems. Bridge Tasking Centralize patient requests and portal tasks with Bridge’s tasking solution. Similar to a support ticket system, Bridge Tasking is a perfect way to increase business efficiency and offer patients a better experience. Bridge Interface Interface with one or more EHR, PM, RCM, LIS and RIS systems with Bridge’s robust interface engine, Bridge Interface supports all the most popular interface technologies, including FHIR, HL7, REST API, XML, CSV and SFTP-based file interfaces.

Loyalty

91% very likely to return to the healthcare provider that offers ClearBalance

Referral

88% will refer family and friends to the provider that offers ClearBalance

ClearBalance HealthCare combines the best of high-tech and high-touch for a truly engaged patient-consumer experience to support patients when, where and how they want service.

Empowered Account Management: Featuring true single sign-on integration from your patient portal, our patient-facing self-service tools are an extension of your brand and enable patients to manage their account at their convenience. In the background, the ClearPath enrollment platform integrates with patient accounting, estimation and eligibility tools to automate staff workflow.

Dedicated, Empathetic Personal Assistance: For patients who prefer one-on-one interaction, the ClearBalance Patient Experience Center provides high-touch customer support. Our only business is healthcare and our focus is on your patients.