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Description
Compatibility Level
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Use cases
EHR integrations
Client types
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Company details
Jump to:
Categories
Solutions
Description
Compatibility Level
Clients
Use cases
EHR integrations
Client types
Awards
Differentiators
Keywords
Media
Company details
Intrigma
Intrigma

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Categories

Solutions

Description

Product Description:

Intrigma is a software company that delivers workforce scheduling solutions to the healthcare industry. By using their software their clients manage time to improve staff motivation, deliver better care and manage costs. They offer their services through a cloud computing platform on a software as a service model. Intrigma was born in 2004 with a vision: to deliver the most advanced scheduling software solutions and supporting services to aid the healthcare industry. Since then, healthcare industry experts and advisers joined and the company grew to become a technology and thought leader in the field of medical staff scheduling. In 2007 the company was awarded US National Science Foundation SBIR grant for advancing the state of the art in scheduling technologies. Intrigma is lauded in the healthcare industry for its time-saving software solutions and stellar customer oriented culture.

About Intrigma:
Intrigma is a software company that delivers workforce scheduling solutions to the healthcare industry. By using their software their clients manage time to improve staff motivation, deliver better care and manage costs. They offer their services through a cloud computing platform on a software as a service model. Intrigma was born in 2004 with a vision: to deliver the most advanced scheduling software solutions and supporting services to aid the healthcare industry. Since then, healthcare industry experts and advisers joined and the company grew to become a technology and thought leader in the field of medical staff scheduling. In 2007 the company was awarded US National Science Foundation SBIR grant for advancing the state of the art in scheduling technologies. Intrigma is lauded in the healthcare industry for its time-saving software solutions and stellar customer oriented culture.
Product Description:

Rhinogram’s proven digital communication strategy provides solutions that empower patients and staff with a complete and compliant digital patient journey.

Optimize care and communication with patients and full care and administrative teams securely and effectively in one HIPAA-compliant platform that elevates care, patient compliance, and profitability. Streamline and liberate clinical and administrative teams across your organization and increase the quality of care your facility provides, all while increasing billable services, and providing better care to patients through better connections.

  • Receive patient-initiated direct SMS/MMS text messages via your existing system phone number.
  • Respond to 6-10 patients via the Rhinogram platform in the time it typically takes to respond to the needs of one patient via phone cal. 
  • Automate and expedite the patient intake process and consent with RhinoForms that patients can complete from their phones with as little as one bar of cellular service, or through an in-office ipad.
  • Automatically send patients payment link to click to pay their bill for faster processing.    
About Rhinogram:

Rhinogram recently recognized by KLAS TOP 20 Emerging Solutions: Improving Patient Experience & Reducing Cost of Care. With Rhinogram healthcare systems optimize their communication and connections with patients and healthcare organizations securely and effectively. Studies show that 83% of patients would prefer to text messages. Rhinogram gives healthcare systems and their patients HIPAA-compliant methods of communication that elevate care, patient compliance, and profitability. Streamline and liberate clinical and administrative teams across your organization, and increase the quality of care your facility provides, all while increasing billable services, and providing better care to patients through better connections.

Health care system wins powered by rhinogram:

  • 80% reduction in intake time
  • Up to 30% increase in net new patient acquisition
  • 70% decrease in phone call volume
  • Up to 30% increase in administrative efficiency
  • Call Center increased productivity, reduced operating costs, and reduced agent churn

Our Healthcare Systems and Patients Love Rhinogram:

  • HIPAA Compliant mobile messaging
  • 4.9 stars in Capterra, G2, and apple app store
  • Serving over 50+ healthcare specialties
  • 14M+ patient users

Rhinogram platform facilitates secure communications across the entire care spectrum:

  • Patient-initiated (inbound)
  • Organization-initiated (outbound)
  • Team member to team member (internal)
  • Organization to organization (external)

Digitally connects the full patient journey in one robust platform:

  • 24/7 patient self-service for appointment scheduling, profile updates, lab results, etc.
  • Digital Patient Intake forms and supported workflows
  • Automated appointment reminders, no-show re-engagement, and rescheduling
  • Secure calls, video calls, telehealth, and photos
  • Insurance, medication management, and records access
  • Digital payments through RhinoPay, compliant with apple pay and google pay.

Compatibility level

Select which hospital or health system you work at and see a personalized compatibility level.

Clients

Select which hospital or health system you work at and see the client list

Use Cases

Description:

Easily manage requests

Intrigma's request management feature streamlines the process of requesting time off or changes to the schedule. Whether it's a need for a personal day or a last-minute schedule change, the request management system makes it easy for clinical workers to submit their requests and for schedulers to review, approve, or deny them. With Intrigma, you can customize your time off policy, setting rules for what is and isn't allowed, so you can avoid over or under-scheduling. The system also keeps a record of all requests, making it easy to track and manage the requests. Whether you're an employee or a scheduler, Intrigma's request management feature is the solution you need to simplify the time off and scheduling process.

Fill open shifts

Intrigma's Open Shifts feature revolutionizes the way healthcare providers fill Open Shifts. With our advanced scheduling engine, filling Open Shifts has never been easier. Our Open Shifts feature automatically finds clinical workers willing to take extra shifts and assigns them to the open shifts based on their availability and skills. This saves time for the person preparing the schedule and helps reduce staffing costs. Say goodbye to the hassle of manually filling open shifts and hello to a more efficient and cost-effective workforce scheduling solution with Intrigma's Open Shifts feature.

Trade assignments

Intrigma's Trading Assignments feature allows medical workers to trade their scheduled shifts with one another. This feature is designed to help medical workers better manage their work-life balance and reduce scheduling conflicts. By providing a platform for medical workers to trade shifts, Intrigma makes it easier for hospitals and clinics to maintain a fully-staffed schedule. With an intuitive interface, medical workers can quickly and easily request a shift trade, and management can approve or deny the request with just a few clicks. This feature ensures that the right staff is in the right place at the right time, and that everyone is happy with their schedule.

Schedule anytime, anywhere

Intrigma's fairness system is the key to creating schedules that are not only efficient but also equitable. Our system remembers the workloads of each clinical worker over time, ensuring that every member of your medical workforce is given a fair and balanced schedule. With Intrigma, you can say goodbye to overworked employees and hello to a happy, motivated team. With our advanced scheduling algorithms, you can rest assured that your schedules will always be fair, allowing your staff to provide the best possible care for your patients. Get started with Intrigma today and experience a more equitable, more balanced schedule for your entire medical workforce.

Workforce analytics

Intrigma's mobile app gives users real-time access to their schedules and requests on the go. The app makes it easy for clinical workers to submit time off requests, view their current schedules, and view the status of their requests. It also allows schedulers to approve or deny time off requests from anywhere, at any time. The mobile app is designed to be user-friendly and intuitive, making it easy for users to access the information they need quickly. With push notifications, users are instantly alerted to changes in their schedule or the status of their requests. This helps to ensure that everyone is always on the same page and working together to create a fair and efficient schedule.

Pediatric use cases:

None provided

Users:
  • CityMD
  • Legacy Heatlh
  • MultiCare
  • Providence St. Vincent Medical Center
  • Sarasota Memorial Hospital 
  • Teladoc
  • University Hospitals 
  • UW Medicine
Description:

Bee Well Pediatrics in El Paso Texas continually seeks to innovate and integrate in order to provide access and continuity of care. Bee Well Pediatrics implemented Rhinogram for its ability to reach and engage patients even at a distance, while also integrating into existing workflows and processes, and auto-populating the electronic health record systems to optimize and integrate with existing workflows. 

When a child gets sick or has an accident, time is of the essence. Parents want to get their children seen by a doctor without having to wait weeks for an appointment or miss an afternoon of work or school because of long wait times. 

In a study of 21 million outpatient visits, researchers found that more than one-fifth of doctor’s visits had wait times longer than 20 minutes and Medicaid patients were more likely to wait even longer. In El Paso, patients face the longest wait times in the country–just under 27 minutes. Across the nation in major and mid-sized metropolitan areas, scheduling a new patient appointment takes an average of 24 days to be seen.

For Bee Well El Paso Pediatrics, integrating Rhinogram means treatment can be provided to patients wherever they may be leading to better care and better patient experience.

Pediatric use cases:

The average a patient spends in a pediatric office is more than 2 hours for a 15-minute appointment. Pediatric systems like Bee Well can better cater to the needs of busy parents and caregivers with Rhinogram and reduce wait times through virtual care options for busy patients and those who do not need to be seen in person. Parents can interact with pediatric systems safely and securely to complete every task across the patient journey digitally: 

  • Initiate an SMS/MMS text message to the Pediatric system's main phone number to ask questions and initiate a new patient appointment without having to make a phone call. 
  • Receive, complete, and digital intake forms automatically from the system via SMS/MMS text link and can complete intake forms on their mobile device with as little as one bar of cell service, and without having to take the added step of logging into a portal, download an app, print out forms or complete them by hand. 
  • Receive appointment reminders and utilize self-service rescheduling.
  • Check in remotely, remain safely within a virtual waiting room, and receive instructions to go to their exam room on the day of the appointment. 
  • Message real-time with the administrative and care team and participate in virtual video care interactions vs in-person. 
  • Receive and reference aftercare instructions, initiate a text with follow-up questions, and follow-up appointments, receive ongoing education and campaign blasts, and complete payments via RhinoPay. 
Users:

Pediatric system, medical facilities, clinical care, and administrative team members, patients, authorized family members, caregivers, and 3rd-parties.  

EHR Integrations

Integrations:

Acute care EMR, Ambulatory EMR, Ancillary EMR, ERP system

EMR Integration & Relevant Hardware:

Recommended, but not required

EMRs Supported:

Epic, Cerner

Hardware Compatibility:

Desktop, Mobile / Tablet (native app), Mobile / Tablet (web optimized)

Integrations:

Acute care EMR, Ambulatory EMR, Ancillary EMR, Home health, Behavioral health, Community based organizations, ADT, Access +/or revenue cycle, Website / public online sources, Other

EMR Integration & Relevant Hardware:

Recommended, but not required

EMRs Supported:

Epic, Cerner, Meditech, Allscripts, NextGen, athena, GE, eClinicalWorks, McKesson, Allscripts/Eclipsys, Other, Athenahealth, Azalea Health/Prognosis, CPSI, Evident, Healthland, MEDHOST, MedWorx, QuadraMed, Self-developed

Hardware Compatibility:

Desktop, Mobile / Tablet (web optimized), Mobile / Tablet (native app), Other

Client Types

None provided

Awards

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Differentiators

Differentiators vs EHR Functionality:

None provided

Differentiators vs Competitors:

None provided

Differentiators vs EHR Functionality:
  • Patients and healthcare systems alike can initiate an SMS/MMS text message safely and securely without patients having to log in to a portal or log into an app 
  • Integrated natural language conversion 
  • Easily and HIPAA-compliantly communicate with new and existing patients the way they want to communicate
  • No broadband is required, patients can text message the system's main phone number, receive messages, complete and sign intake forms, send photos, participate in video calls, receive aftercare messages, and pay their bills without ever having to log in to a platform or app. 
  • Utilize workflows, automation, AI, and integration with EHR systems to optimize processes and provide the best care as efficiently and conveniently as possible. 
Differentiators vs Competitors:
  • SMS/MMS bi-directional communication with both patients and every member of the care and administrative team across the entire patient journey  
  • Fully integrated HIPPA-compliant, secure messaging and content management 
  • Team chat, full visibility, and @ mentions for staff task assignments 
  • EHR Integration with auto-populate feature 
  • AI and smart message routing and workflow automation  
  • Implementation and efficiency  

Keywords

Images

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Videos

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Downloads

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Company Details

Founded in 2004

Founded in 2015

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