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Description
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Use cases
EHR integrations
Client types
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Jump to:
Categories
Solutions
Description
Compatibility Level
Clients
Use cases
EHR integrations
Client types
Differentiators
Keywords
Media
Company details
Living With
Living With

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Care Guidance
Care Guidance

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Categories

Solutions

Description

Product Description:

Your hospital doesn’t need 100s of different apps. One platform, one app: numerous patient pathways.

Remotely assess, manage and rehabilitate more patients in less time across multiple conditions.

Through one Living With app you can give your patient a range of tools and programmes to support their prehab, rehab and care.

Used in 40 NHS Trusts, multiple integrated care systems (ICS) and private clinics.

Your clinics can:

  1. Manage and rehabilitate more patients in less time by using a new model of care – “supported self-management”
  2. Use and distribute one app across multiple departments
  3. Select from our range of over 100 different tools and programmes
About Living With:

Our business began by creating the Squeezy app to tackle the taboo of incontinence. We were driven to create Squeezy by the appalling lack of awareness of pelvic floor muscle dysfunction, associated symptoms and available treatments. There was embarrassment, fear and lives were ruined, as well as poor adherence with exercises for those with more knowledge.

Squeezy became the No. 1 app in this area and the No. 1 paid medical app in the UK. We saw the interest and excitement from patients and clinicians. We started donating part of Squeezy’s profits to the NHS. Our success with Squeezy opened our eyes to the wider needs and opportunities for technology in remote healthcare.

We know from personal experience of long-term conditions how critical the relationship is between the doctor and the patient: using tech to make this work flexibly was a huge opportunity to improve patient care.

We set out our vision to be multi-condition, to enable any clinician anywhere to support any patient remotely. We started working with a range of clinicians and academics to develop products in many different areas. Our platform and range of conditions expands all the time.

Living WIth - Our Story

Product Description:

Guideway Care provides Care Guidance—care coordination services that fill in the gaps between healthcare visits—using tech-enabled, non-clinical staff, with a proprietary platform that extends nurse capacity.

Care Guidance solves issues for patients, increases adherence to instructions, increases satisfaction and improves outcomes.

Care Guidance identifies and resolves the personal issues hidden within social determinants of health that influence behavior. The ability of Care Guidance to address these non-clinical issues makes it a versatile tool for addressing two key types of patients—profitable patients with whom hospitals must build loyalty and adhesiveness, and negative margin patients with whom they must control costs by changing behavior. Guideway Care offers an effective, scalable solution that can help hospitals effectively engage these patients in order to increase patient loyalty and reduce costs.

Care Guidance services are designed to ensure that issues are proactively identified and each interaction moves a patient towards positive action. Care Guidance accomplishes this through:


1. Trained Care Guides – non-clinical persons hired, trained and managed by Guideway Care to provide effective, efficient peer-to-patient outreach.


2. Disease-Specific Protocols – a library of evidence-based protocols and structured workflows targeted to each condition to ensure that the factors influencing individual patient health and well-being are addressed and no one falls through the cracks.


3. Comprehensive Care Guidance Technology – a comprehensive technology platform that ensures Care Guides provide the right intervention at the right time, every time, and supports patients with reminders, prep instructions, education and more.

About Guideway Care:
Guideway Care works with companies, hospitals, specialty practices and health plans to support patients from initial interest (lead generation and conversion) through their entire care journey (planning, pre-procedure and post-discharge). Guideway’s people and processes help achieve better outcomes, improve patient satisfaction and reduce the costs of providing outstanding care. At the core of the Guideway solution is a fusion of advanced software and trained care guides. Our team and technology fills action gaps in care, compliance, communication and lead generation conversion. We deliver the lowest total cost of performance for clinical teams, marketing teams, administration and operations by focusing on non-clinical aspects that impact patient accountability and action, and our smart technology solutions and proven protocols to ensure a superior total experience for patients, families and care providers. In addition to the ways our Care Guides use our conversion success software to help change patient behavior while meeting their needs for information, direction and guidance, Guideway is helping providers and plans meet the challenges of a variety of Alternative Payment Models (APMs), including the Bundled Payments for Care Improvement Advanced (BPCI+) Initiative and the Hospital Readmissions Reduction Program (HRRP).

Compatibility level

Select which hospital or health system you work at and see a personalized compatibility level.

Clients

Select which hospital or health system you work at and see the client list

Use Cases

Description:

Cancer

Improve patient experience, treatment and outcomes, while also reducing administrative inefficiencies for CNS and clinical teams.

Living With’s cancer products enable patients to have a better understanding of their individual pathway, and feel better equipped to manage their journey through having an accurate and tailored source of information. What’s more, direct messaging improves communication between a patient and their care team.

CNS, nurses and GPs (and other members of the patient’s care team) also have the ability to monitor symptoms, outcomes, and PSA assessments remotely, and so proactively manage patients. 

General features of all the products include:

  • Messaging
  • Patient & clinician enrolment
  • File attachments
  • Goal tracking
  • Symptom tracking
  • Medication tracking

Prostate Cancer

Problem

Despite improving outcomes for patients with prostate cancer, confusion amongst patients and unmet needs are prominent. Clinical nurse specialists, who are in short supply, have an increased workload trying to organise cancer care across different hospitals, leaving less time to fulfil their role in supporting patients’ complex somatic, emotional, informational and social needs. This leads to diminished job satisfaction and reduced system (cost) effectiveness.

Solution

Living With Prostate Cancer enables patients to better understand their individual pathway and feel better equipped to manage their journey, with support from both clinicians and patients with “lived experience”. CNS, urologists, urology nurses and GPs have the ability to remotely assess patients and manage their needs.

Benefits

  • Monitor and support prostate cancer patients after diagnosis and during treatment
  • Support “watchful waiting”.
  • Increase patient engagement with their treatment and motivation to follow clinician directed plans
  • Increase patient understanding
  • Increase patient adherence to pelvic floor muscle exercise and relaxation programmes
  • Improve patient outcomes
  • Support clinicians in providing sexual health information

Lung Cancer

Problem

There are 46,388 new lung cancer cases each year. Surgery provides the best cure rate for lung cancer, however, ~50% of eligible patients cannot receive surgery due to poor cardiorespiratory fitness.

Solution

Living With Lung Cancer can increase the number of patients with lung cancer who can receive the right pre-hab treatment to get them fit for surgery and so increase survival rates and reduce bed days.

Benefits

  • Improve patient fitness
  • Increase levels of surgery
  • Reduce bed days
  • Manage the patient’s care more efficiently,providing them quick and easily with personalised exercise plans as they follow the pathway

Esophageal Cancer

Problem

The centralisation of care for oesophageal cancer patients improves outcomes but can make it harder for patients and healthcare staff.

Solution

Living With Oesophageal cancer provides patients with one accurate and tailored source of information, which they can access at any time. It improves communication with their complete care team, (Nurse, dietician, physiotherapist, Psychologist) and enables them to contribute more to their own care decisions.

For clinicians it facilitates better monitoring of patients across hospital trusts.

Benefits

  • Improve patient understanding and engagement
  • Improve quality of care
  • Reduces DNAs
  • Manage the patient’s care more efficiently, providing them quick and easily with personalised information as they follow the pathway
Pediatric use cases:

None provided

Users:
  • National Health Service (UK) | 40+ systems
Description:

None provided

Pediatric use cases:

None provided

Users:

None provided

EHR Integrations

Integrations:

None provided

EMR Integration & Relevant Hardware:

None provided

EMRs Supported:

None provided

Hardware Compatibility:

None provided

Integrations:

None provided

EMR Integration & Relevant Hardware:

None provided

EMRs Supported:

None provided

Hardware Compatibility:

None provided

Client Types

None provided
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Differentiators

Differentiators vs EHR Functionality:

None provided

Differentiators vs Competitors:

None provided

Differentiators vs EHR Functionality:

None provided

Differentiators vs Competitors:

None provided

Keywords

Images

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Videos

No videos provided

No videos provided

Downloads

No content provided

No content provided

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