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IVR Appointment Scheduling

IVR Appointment Scheduling

IVR Appointment Scheduling

By Odoro Inc.

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Overview


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About

DESCRIPTION
With Odoro’s Interactive Voice Response (IVR) appointment scheduling solution, every patient can enjoy the convenience and accessibility of self‑scheduling regardless of their technical ability.
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CATEGORIES

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KEYWORDS

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CLIENTS OVERVIEW
Key Clients
Clients Your Size
USED BY
1 Person
1 Organization
EHR integration

Integrations:

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EMR Integration & Relevant Hardware:

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EMRs Supported:

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Hardware Compatibility:

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Description

Despite the growing demand for online appointment scheduling, there remains a large population that lacks the technical ability needed to schedule online. With Odoro’s Interactive Voice Response (medical IVR) appointment scheduling solution, every patient can enjoy the convenience and accessibility of self‑scheduling regardless of their technical ability. To schedule using medical IVR, patients simply call their provider’s scheduling line, and when prompted use their phone’s keypad to enter the details of the appointment. SchedLogic, Odoro’s rules-based engine, uses patients’ responses and patient data as well as the healthcare organization’s unique scheduling rules to match each patient with the optimal provider and appointment. -Improve Patient Access: With IVR appointment scheduling, patients who prefer scheduling over the phone can do so with no wait time and no rush. -Optimize Patient-Provider Matching: Odoro’s SchedLogic™ technology instantly matches patients with the optimal appointment based on both their needs and those of the health system. -Reduce Office Staff Workload: By automating the appointment scheduling process, Odoro’s IVR solution lowers costs and frees up office staff to provide better service to those who need immediate attention.
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Use cases

Description

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Differentiators

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Company information

Founded in 2007

Select which hospital or health system you work at and see a personalized match score.

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