• Reducing patient leakage through SmartMatch decision support and real-time analytics
• Standardizing and streamlining the referral management process across the organization
• Driving operational efficiencies and allowing referral teams to scale more efficiently
• Matching patients with most appropriate providers using SmartMatch decision support
• Closing the feedback loop with specialists and reducing phone calls and faxes
• Increasing patients LTV to ensure they are not lost to competitors after referrals are sent
Specialty Care Organizations
• Increasing referral volume and capturing more revenue using CRM and marketing tools
• Improving customer service with referring providers through automated status reports
• Managing referral network and gaining insight into referral patterns using analytics
Acute care EMR, Ambulatory EMR, Ancillary EMR, ERP system, Pop health platform, Community based organizations, ADT, Access +/or revenue cycle, Credentialing, Other
EMR Integration & Relevant Hardware:
Recommended, but not required
Epic, Cerner, Meditech, Allscripts, NextGen, athena, GE, eClinicalWorks, McKesson, Other
Desktop, Mobile / Tablet (web optimized)
Our online scheduling portal allows patients to schedule COVID testing and vaccines directly from the provider's website.
Pediatric providers can send or receive referrals via the platform.
Care coordinators, referral coordinators, authorization processors, schedulers, marketing representatives, physician liaisons and managers log into ReferralMD.
Clinicians stay within their respective EHR systems.
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