EHR integration and/or PDF import/export of patient documentation including signed, timestamped recommendations from specialists. The provider has the ability to review, confirm of revise diagnosis and treatment. The eConsult specialist provides escalation and interim care plans when appropriate within the eConsult. Photo and video applications are available for usage with eConsults.
Ability to leverage existing patient demographic/medical info. Support for documentation within the EHR. Auto-generation of clinical documentation. Review, confirm, or revise diagnosis, treatment options (including escalation to a higher acuity care setting), and care plan in a timely manner and within existing provider workflow tools. Photo integration, recording integration, and ability to push AVS to patient portal.
Chat, online and phone help services for providers and health system staff. AristaMD does not offer a direct-to-patient application.
Ability to provide phone-based support for patients/members and providers. Ability to provide chat or text-based support for patients/members and providers.
AristaMD offers the health system the ability to route eConsults to their own providers or access the AristaMD specialist panel for eConsult services. A hybrid solution is also available to reduce resource utilization or handle high-volume times. AristaMD's registered nurses are available to curate and route eConsults based on behalf of the health system to reduce staff utilization and eliminate disruption of the existing clinical workflow.
Ability to guide to relevant providers based on coverage. Queuing to meet SLAs for 3rd party providers. Analytics on provider utilization/ productivity. Flex staffing based on supply and demand. Provider pooling to fill underutilized capacity.
Analytics are provided for the system, each location and each provider. Reports include specialty care usage by location, provider, etc.; cost savings, replaced visits; influenced care plan, new diagnosis, and more.
Ability to provide robust analytics such as provider utilization/productivity, average time per visit, most commonly treated conditions, resolution vs. escalations, volume by day and time, and patient feedback / where patient would have gone.
Provider launch from EHR or integration available. Access is also available using AristaMD's team of registered nurses.
Ability to provide multilingual and omni-channel options. No app download or authentication required for patients/members. Navigation and scheduling through existing channels, with provider launch from the EHR. Allow for patient link distribution to family members. Proxy support is provided.
Acute care EMR, Ambulatory EMR, Ancillary EMR, Other
EMR Integration & Relevant Hardware:
Use case dependent
Epic, Cerner, Athenahealth, Other
Desktop, Mobile / Tablet (web optimized)
Asynchronous, physician-to-physician communication about a patient’s current condition leverages the expertise of a physician specialist.
Electronic consultation for long-COVID diagnosis, treatment and management with access to more than 70 specialties and sub-specialties including pulmonology.
eConsults can be used for primary care providers to obtain guidance from pediatric specialists.
PCPs (Advanced practitioners), referral coordinators, and nursing staff obtain timely recommendations on treatment pathways.