Patient Activation and Outreach

Managing costs and capturing revenue are top of mind for providers these days. In 2022, industry research showed hospitals and health systems reported negative operation margins for six consecutive months.

To compensate, leaders are seeking ways to activate patients to produce more appointments and revenue. The problem is…manual patient outreach consumes significant resources and, too often, returns disappointing results.

A digital-first approach with Orbita Patient Activation and Outreach means providers can:

• Optimize call center operations to manage labor costs
• Reduce the steps required for patients to schedule services that generate revenue
• Unify the patient experience with integrated, automated communication campaigns

Orbita Patient Activation and Outreach automates patient engagement. Within a single platform, organizations can design, build and manage campaigns for a broad range of use cases – care reminders, appointment scheduling, delivery of test results, medical device updates and more.