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Solutions
Description
Compatibility Level
Clients
Use cases
EHR integrations
Client types
Differentiators
Keywords
Media
Company details
Jump to:
Categories
Solutions
Description
Compatibility Level
Clients
Use cases
EHR integrations
Client types
Differentiators
Keywords
Media
Company details
MD Insider
MD Insider

0 review

Scheduling
Scheduling

0 review

Categories

Solutions

Description

Product Description:

None provided

About MD Insider:
MD Insider is a healthcare solution partner that is redefining the way consumers search for care by democratizing clinical insights through data and technology. Our sophisticated Machine Learning (ML) platform is a first-of-its-kind, fully integrated triage engine that better matches patients with the right providers by incorporating a claims-driven methodology. MDI offers a variety of configurable digital applications that enable a seamless consumer experience across patient access channels, in addition to an industry-leading claims library, and API services. For more information please visit: www.mdinsider.com
Product Description:

Scheduling enhances and optimizes the information that consumers evaluate when scheduling an appointment. It integrates with all the configurable workflow attributes made available by your EHR.

  • Website Scheduling enables customers to schedule appointments across EHRs through a unified scheduling interface. 
  • Google Scheduling drives consumers directly to your scheduling flow from Google provider and location business listings.
  • Agent Assisted Scheduling gives agents tools to quickly find the best appointments for consumers.

Benefits:

  • Track patient behavior, experience, and sentiment across the care journey and create improved scheduling experiences.
  • Customize workflows and messaging based on consumer needs.
  • Leverage configurable patient matching and decision trees to help qualify patients for appointments. 
  • Optimize and prioritize agents’ time.
  • Integrate the scheduling experience and support both outbound and inbound calling.

Results:

  • Increased appointment and patient volume, loyalty, and satisfaction
  • Improved operational efficiency and visibility 
  • Decreased cancellations and missed appointments
  • Cohesive scheduling experience across digital channels reducing friction and increasing customer satisfaction.

About Loyal:

Founded in 2015 in Atlanta, Georgia, Loyal is a healthcare technology company dedicated to enabling a healthier life for all by making care more clear, accessible, efficient, and consistent for patients and the providers they rely on. 

We do this by combining our deep understanding of healthcare consumer intent and clinical taxonomy with a suite of best-in-class patient engagement products, helping patients choose your organization, find your doctors, schedule appointments and re-engage when the time is right. . Beyond that, we can help optimize your systems and improve your relationships with patients, providers, payors, employers, and the broader community, so you can better understand your patients and be able to reach them at the right time in their care journey. Fully implemented, Loyal becomes a central part of your operations,providing actionable insights for the enterprise, supporting a deeper understanding of patient demand, visit inventory, consumer preference and even physician staffing needs. . 

As the preferred platform for improved care utilization, Loyal is used by the nation’s leading healthcare organizations, partnering with 37+ health systems, 490+ hospitals, and 55+ providers from across the U.S. 

Compatibility level

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Clients

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Use Cases

Description:

None provided

Pediatric use cases:

None provided

Users:

None provided

Description:

None provided

Pediatric use cases:

None provided

Users:

None provided

EHR Integrations

Integrations:

None provided

EMR Integration & Relevant Hardware:

None provided

EMRs Supported:

None provided

Hardware Compatibility:

None provided

Integrations:

Ambulatory EMR, Patient portal, Pop health platform, Website / public online sources

EMR Integration & Relevant Hardware:

Required

EMRs Supported:

Epic, Cerner, Meditech, Allscripts, athena, Athenahealth

Hardware Compatibility:

None provided

Client Types

None provided

Differentiators

Differentiators vs EHR Functionality:

None provided

Differentiators vs Competitors:

None provided

Differentiators vs EHR Functionality:

None provided

Differentiators vs Competitors:

None provided

Keywords

Images

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Videos

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Downloads

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Alternatives

Company Details

Founded in 2012

Founded in 2015

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