Imagine if patients could write notes for their doctors. That's exactly what we do.

Allevia is an AI-powered patient intake solution that automates clinical documentation for healthcare providers.

Here's how it works:

1. Mobile Notification: As soon as an appointment is made at the office, the patient will receive a text message, email, or portal notification asking them to fill out a Pre-appointment Questionnaire. Patients can do this on any device, anywhere, any time.

2. AI-Powered Intake: Allevia uses intelligent algorithms to cross reference evidence-based literature with the patient's chief complaint, medical history, and visitation reason to identify the most pertinent clinical questions unique to their presentation.

3. Draft EHR Note: Allevia converts the patient's responses into a draft note directly in your EHR, leaving you with the best door note possible about your patient - _all before ever stepping foot in an exam room._

Playback Health is a software technology company that builds, deploys, and scales secure mobile solutions to help providers more effectively deliver medical information and care instructions to patients, their families, and other care providers. Playback's SaaS platform helps promote a communication-first strategy that allows healthcare organizations to leverage their EMRs, patient portals, and other systems of record to add value, empathy, and engagement at every level. 

Playback Health is a digital health company focused on provider to patient communications. Playback Health's platform allows clinicians to memorialize and summarize medical conversations using digital and AI. The platform can record conversations between physicians and patients using video, audio, and screen recording. Recordings are shared with patients and family members digitally which allows them to review, share and understand like never before. Providers can turn those recordings into EMR ready SOAP notes. The end results are improved HCAHPS and outcomes for patients, and 10 -15 minutes per patient in time savings for physicians, directly improving burnout. 

vs. EHR Templates - Templates, although useful on a provider-specific basis, have faced more scrutiny for their role in medical errors and liability. [Studies](https://www.ncbi.nlm.nih.gov/pmc/articles/PMC3797550/) suggest EHR templates are associated with lower quality care, inaccurate documentation, and increased risk of fraud.

vs. Scribes - Although helpful in reducing documentation burdens and increasing productivity in some specialties, medical scribes bring significant fixed costs to an organization. Allevia™ is capable of reducing fixed costs by 90% by decreasing the need for auxiliary transcription personnel while maintaining or exceeding productivity gains compared to scribing services.

vs. Dictation/Transcription - Studies show speech recognition technology used for medical dictation and transcriptionists can have [error rates up to 96% and 58%](https://www.ncbi.nlm.nih.gov/pmc/articles/PMC6203313/), respectively, with most involving clinical information and requiring more time for manual review. Transcription services are associated with significant license fees per provider or difficult-to-account price per line fees, contributing to additional fixed costs and budgeting issues.

vs Portals - Current patient portals face [several limitations](https://www.ncbi.nlm.nih.gov/pmc/articles/PMC4733220/) on the clinical data that can be collected from patients. Allevia™ is not intended to replace portals; instead, think of Allevia™ as a plug-in that enhances a portal's capability to gather clinical precise clinical data by guiding the patient through highly-pertinent clinical questions.

* Preserves Clinical Workflow - Allevia is a 100% patient-facing solution that preserves provider workflow in the best way possible - by not having providers interact with the technology at all.

* The Best Door Note Possible - Allevia provides a draft EHR note _before_ they even see their patient, giving them a "road map" in advance that can be used to develop a higher quality care plan. Additionally, research suggests equipping providers with the patient's unique history beforehand contributes to [higher patient satisfaction](https://www.ncbi.nlm.nih.gov/pmc/articles/PMC4535210/).

* Higher Quality Encounters - Other scribing technologies _still_ require the provider to spend their already-limited amount of time with patients on clinical intake and history taking, which is [associated with _lower patient satisfaction_](https://www.ncbi.nlm.nih.gov/pubmed/8454118). By engaging in clinician-level intake outside of the exam room, Allevia maximizes the quality of the patient-provider encounter by reducing clinical interrogation time, allowing providers to focus consultation time on the tasks that truly drive positive outcomes: shared decision-making, patient education, and the physical exam.

* Device-independent - [Recent reports](http://time.com/5568815/amazon-workers-listen-to-alexa/) suggest private company staff may be listening in on smart speaker conversations and other hardware. Additionally, hardware requirements contribute to significant fixed costs and may pose additional exposure to security risks. Allevia™ is a cloud-based, device-independent web application that provides patients maximal privacy and security within our encrypted, HIPAA-compliant servers accessible only by a limited number of our administrators - not by the big tech companies.

* Unified Branding - We understand the importance of your organization's brand power in the eyes of your patients. That's why we're happy to white-label our system with your organization logo and color scheme.

* No Behavior Changes - Not all patients use voice-based tools - but virtually all interact with touch-based mobile devices every day. Allevia maximizes compliance and usability with a touch-based system that can be done anywhere, any time, and on any device.

Playback Health brings video, audio and screen recording into the communicaiton process so that all stakeholders are able to hear and share care information in a language they understand. Playback uses powerful automation and AI to convert patient conversations, film reviews and audio dictation into an EMR-ready medical notes saving clinician's time while delivering exceptional patient experience. 

Playback focuses on the doctor patient conversation to ensure all stakeholders hear and understand care instructions, anytime and anywhere. No other platform is able to marry up the discharge instruction with an audio recording to reduce communication error, save clinicians time, and boost HCAHPS scores.