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Solutions
Description
Compatibility Level
Clients
Use cases
EHR integrations
Client types
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Jump to:
Categories
Solutions
Description
Compatibility Level
Clients
Use cases
EHR integrations
Client types
Differentiators
Keywords
Media
Company details
Consulting Service
Consulting Service

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Solutions

Description

Product Description:
The principals with New Heights Group bring extensive experience in the planning and development of behavioral health services. We have worked with over 200 psychiatric and substance abuse providers nation-wide, including both freestanding and hospital based services. Treatment programs have included inpatient services (child, adolescent, adult and geriatric), intensive care units, forensic units, outpatient services, intensive outpatient programs and partial hospitalization. Planning assistance has included: • Performing comprehensive market analyses that considers local, state and national trends to predict utilization of specific behavioral health services; • Conducting primary research of users, physicians and gatekeepers; • Assessing program feasibility – both market and financial; • Evaluating service and program mix and making investment/divestment recommendations; • Developing strategic and marketing plans; • Facilitating integration initiatives among providers; and • Evaluating facility needs and preparing facility plans for expansion or renovation.
About New Heights Group:
We are an independent consulting firm that provides highly customized and personalized services to healthcare provider organizations throughout the U.S. Building on 50 combined years of health care experience gained in a variety of settings and an array of well-established industry relationships, New Heights Group delivers significant value-added results to your organization. We commit to innovative thinking while addressing the inherent challenges of future success. By matching our support with your resources and skills, we avoid redundancy. By building on the capabilities that already exist within your organization, we supplement with objectivity, creativity and a strategic perspective.
Product Description:
The care.coach avatar is a real-time fusion of human and software intelligence, powered by live, 24x7 staff of care.coach-employed health advocates who can see, hear, and speak with each member through the avatar, and who are guided by software algorithms to implement evidence-based clinical protocols.
About care.coach:
Care.coach has developed a customizable platform with capabilities ranging from telemedicine to a 24x7 engaging avatar companion; all of which can be bundled or unbundled to meet the needs of your members across the spectrum of risk. The care.coach video visit solution is an easy to use, provider-led telemedicine app, with an auto-answer option, that requires no intervention from the member to have access to a call from their provider, caregiver or even a group of loved ones. The care.coach avatar solution targets complex members as it blends automation and real human input for a continuous, in-home support system that is trusted and empathic; all through the presence of a virtual companion. The platform utilizes predictive analytics and AI/ML to leverage clinical guidelines and provide health coaching based on personalized conversations and protocols that aim to support individuals to live independently, better self-manage and mitigate healthcare risks. The care.coach platform can incorporate turnkey connectivity with a customized tablet, RPM and EMR integration.

Compatibility level

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Clients

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Use Cases

Description:

Get access to our extensive experience in the planning and development of behavioral health services. We have worked with over 200 psychiatric and substance abuse providers nation-wide, including both freestanding and hospital based services. Treatment programs include inpatient services (child, adolescent, adult and geriatric), intensive care units, forensic units, outpatient services, intensive outpatient programs and partial hospitalization. We can:

Perform comprehensive market analyses of trends to predict service needs

Conduct primary research of users, physicians and gatekeepers

Assess program feasibility—­­market and financial

Evaluate service and program m­ix

Make investment/divestment recommendations

Develop strategic and marketing plans

Facilitate integration initiatives among providers

Evaluate facility needs and preparing facility plans for expansion or renovation

Pediatric use cases:

None provided

Users:

Substance Users

Description:

With care.coach, individuals can talk with a captivating avatar that serves as the face for care.coach's team of specially trained health advocates. The platform engages and coaches clients to improve self-management of chronic conditions, and provides compassionate, 24-7 psychosocial support.

​Because it is driven by real people, the platform works with any level of technology and cognitive ability, which makes it ideally suited for the types of individuals at the highest healthcare risk and cost strata. 

Pediatric use cases:

None provided

Users:

Therapy Patients

EHR Integrations

Integrations:

None provided

EMR Integration & Relevant Hardware:

None provided

EMRs Supported:

None provided

Hardware Compatibility:

None provided

Integrations:

Other

EMR Integration & Relevant Hardware:

Use case dependent

EMRs Supported:

Other

Hardware Compatibility:

Mobile / Tablet (native app)

Client Types

None provided
None provided

Differentiators

Differentiators vs EHR Functionality:

None provided

Differentiators vs Competitors:

We are an independent consulting firm that provides highly customized and personalized services to healthcare provider organizations throughout the U.S.

Building on 50 combined years of health care experience gained in a variety of settings and an array of well-established industry relationships, New Heights Group delivers significant value-added results to your organization. We commit to innovative thinking while addressing the inherent challenges of future success.

By matching our support with your resources and skills, we avoid redundancy. By building on the capabilities that already exist within your organization, we supplement with objectivity, creativity and a strategic perspective.

Differentiators vs EHR Functionality:

None provided

Differentiators vs Competitors:

With care.coach digital solutions, we help care providers and health insurers improve health outcomes & general wellbeing by delivering the future of AI, today.

Keywords

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Videos

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Downloads

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Company Details

Founded in 2012

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