Our evidence-based care programs are built with clinicians to anticipate patient needs and proactively offer additional support during key points in care journeys where things could go off track — such as right before or after surgery, after the birth of a child, or being newly diagnosed with a chronic condition. We offer this support to patients through conversational, two-way texting that feels as simple as chatting with friends and family, but is backed by AI and natural language processing to intelligently answer common questions and triage concerns to the care team directly into the EHR or Memora’s own dashboard. Clinicians can see message history and jump seamlessly into the conversation with the patient or chat in-thread, provider-to-provider, to coordinate care — helping patients feel more satisfied with their care, and clinicians more valued in how they deliver it. 

Memora Health, the leading intelligent care enablement platform, helps clinicians focus on top-of-license practice while proactively engaging patients along complex care journeys. Memora partners with leading health systems, health plans, and digital health companies to transform the care delivery process for care teams and patients. Our platform digitizes and automates high-touch clinical workflows, supercharging care teams by intelligently triaging patient-reported concerns and data to appropriate care team members and providing patients with proactive, two-way communication and support. Memora Health reduces care team notifications by as much as 40% and improves patient engagement and clinical outcomes across diverse populations.

A key differentiator between Rimidi and internal options is its ability to quickly deploy and update guidelines and workflows as the situation evolves. With an evolving epidemic comes rapidly evolving guidelines and workflow challenges that cannot always be met swiftly with busy internal IT teams managing multiple clinical priorities and requests.

Like all of Rimidi’s solutions, our Epidemic Monitoring Platform is fully integrated into leading EHRs and is designed to give clinicians a more holistic view of their patient’s status. It’s not just a symptom screening tool, it’s not just a vaccination status tool, and it’s not just a testing status tool - it’s all of them. Plus, Rimidi’s clinical decision support engine is highly configurable to support the clinicians ever-evolving epidemic workflows and protocols (e.g. “Patient is overdue for the second dose of the vaccine. Do you want to send a reminder?). The Epidemic Monitoring Platform was quickly built and deployed based off of existing technology infrastructure, and can be used as a framework for future epidemics and even flu season.

Existing options at health systems today likely do not impact patient experience and clinical care to the degree the organization desires. Memora Health offers a modernized solution that can take your under-performing systems and tools, and supercharge them to meet patients where they are.

Memora Health offers an innovative way to support patients outside the clinic setting through its AI-powered platform that intelligently combines device-based and patient-reported data to comprehensively monitor patient performance. Beyond just device-based data collection, Memora’s communication platform includes care pathways that are deployed through an intelligent SMS-based communication engine, as well as virtual visit and phone call capabilities to fully support patients in a home-based setting.