The care.coach avatar is a real-time fusion of human and software intelligence, powered by live, 24x7 staff of care.coach-employed health advocates who can see, hear, and speak with each member through the avatar, and who are guided by software algorithms to implement evidence-based clinical protocols.

Care.coach has developed a customizable platform with capabilities ranging from telemedicine to a 24x7 engaging avatar companion; all of which can be bundled or unbundled to meet the needs of your members across the spectrum of risk. The care.coach video visit solution is an easy to use, provider-led telemedicine app, with an auto-answer option, that requires no intervention from the member to have access to a call from their provider, caregiver or even a group of loved ones. The care.coach avatar solution targets complex members as it blends automation and real human input for a continuous, in-home support system that is trusted and empathic; all through the presence of a virtual companion. The platform utilizes predictive analytics and AI/ML to leverage clinical guidelines and provide health coaching based on personalized conversations and protocols that aim to support individuals to live independently, better self-manage and mitigate healthcare risks. The care.coach platform can incorporate turnkey connectivity with a customized tablet, RPM and EMR integration.

Healthcare organizations can address community health more broadly and effectively if they more deeply understand the real-world perspectives of community members. CommunityWisdom goes beyond traditional Community Health Needs Assessments (CHNAs) and standard approaches to market intelligence to provide clear lines-of-sight into what matters to the community. This is the key to developing or partnering with programs that make a difference.

The need to humanize care has never been more apparent. COVID-19 has put patients in hospital beds, scared and separated from their loved ones. And it's redefined outpatient care with a shift from in-person to virtual visits. Care teams are under enormous stress. Clinicians need to quickly learn what matters to their patients, just as health organizations need to focus on what matters to people on the front-line. PatientWisdom, Inc. transforms the experience and delivery of care by listening to the people involved, individually and at scale. Our Wisdomics® platform captures real-world perspectives directly via HIPAA-compliant, mobile- responsive digital solutions — PatientWisdom®, ProviderWisdom® (with StudentWisdomTM for trainees), and CommunityWisdom® — distilling essential information into meaningful, actionable insights to help clinicians and health organizations become more responsive and successful. This practical combination of digital and personal is the key to leading in the age of safety, consumerism, personalization, and value-based care. Right now.

With care.coach digital solutions, we help care providers and health insurers improve health outcomes & general wellbeing by delivering the future of AI, today.