PH Connect enables communication and collaboration community-wide, across the entire healthcare continuum; from front-end primary care providers, urgent care centers, and athletic trainers; through the ED, specialists, and hospitalists; all the way through to the post-acute home health, rehab, and long-term care providers. 

Like all Proficient Health solutions, PH Connect streamlines access, improves the direct admission process, and makes referrals easier and more efficient. Duplicate tests, unnecessary diagnostics, and unnecessary hospital stays can also be avoided. All of this leads to better patient care, increased overall productivity, and satisfaction of physicians and other staff, and widespread user adoption. 

Contact-Free Interaction
With eVideon HELLO, patients can use their own devices or a hospital borrowed device to “visit” with friends and family. Patients can connect one-on-one or in a group video chat.

Your Branding
Patients will be greeted with the warmth and familiarity of your hospital, your logo, your colors, and your imagery. HELLO’s user interface will be customized to be unmistakably yours across multiple sites and throughout your organization.

Nothing to Download
With eVideon HELLO, patients can video chat with loved ones easily and seamlessly. eVideon HELLO does not require any software downloads. Patients use a hospital-provided tablet or simply scan a QR code or follow a simple instruction sheet to use their own device to quickly connect and start a video chat session.

No Logins
Patients don’t have to create accounts or remember login information. HELLO provides instant connection without the hassle of third-party software. Furthermore, HELLO is designed with all end users in mind. The interface is clean and simple, so patients of any age or ability can easily connect with their loved ones.

Fully Cloud-Based and Flexible
eVideon manages your solution completely and in a cloud-based environment. No additional IT resources needed. Because it’s web-based, HELLO can run on any device or operating system, so there’s no need to invest in specific hardware.

Patients have three ways to say “HELLO”:
Patient to loved one (to connect with friends and family who can’t visit)
Nurse to patient (from outside the room to save PPE)
Physician to patient and family (for multi-way consultation)

eVideon, the developer of the Vibe Health smart room platform, is modernizing the healthcare experience for patients, families, and care teams. Using smart room technology, the software platform streamlines clinical workflow and transforms the patient room into a highly personalized and interactive care environment. The platform integrates with the hospital’s EMR and other installed technologies to improve communication and care coordination, ensuring that accurate, real-time information is always accessible via the in-room Smart TV, digital whiteboard, digital door sign, and bedside tablet. With automated service requests, education assignments, and documentation, Vibe Health reduces the technology burden on clinicians and enables them to operate at the top of their licensure. Vibe Health empowers hospital leaders to meet the unique needs of their patient population with customizable features, including in-room surveys and video chat, which serve to amplify the voice of the patient and make real-time service recovery a reality. Find out why top-ranked hospitals are choosing Vibe Health by eVideon: www.evideon.com

Intelligent message routing

Intelligent message routing

HELLO does not require any downloads, passwords, or accounts. It can also be used on personal devices or hospital issued devices.

Commercially available solutions often require specific software or account creation and HELLO does not require any of that to connect patients with loved ones.

HELLO is HIPAA compliant and designed specifically to meet the unique needs of the healthcare setting with options to add a clinician to the video visit