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Solutions
Description
Compatibility Level
Clients
Product Capabilities
Use cases
EHR integrations
Client types
Differentiators
Health equity
Keywords
Media
Company details
Jump to:
Categories
Solutions
Description
Compatibility Level
Clients
Product Capabilities
Use cases
EHR integrations
Client types
Differentiators
Health equity
Keywords
Media
Company details

Categories

Solutions

Description

Product Description:

Significantly reduce unnecessary hospital readmissions up to 85% with this product proven across many health conditions including congestive heart failure, atrial fibrillation, COPD and spinal fusion surgery. Trigger multiple waves of psychographic segmented patient communications over 30, 90, 120+ days post-discharge to share the most relevant and timely information on their condition and care. Monitor patient response and recovery on an intuitive dashboard and trigger tasks for care team to follow-up in case a patient is at risk for readmission.

About PatientBond, Inc.:

PatientBond’s cloud-based, digital health platform automates patient engagement and care coordination with two-way communications, response tracking and real-time adjustment & optimization. PatientBond offers solutions to tackle many business and clinical challenges, including Healthcare Consumer Awareness/Marketing, Pre Visit, Point of Care, Patient Loyalty and Patient Collections for Health Systems, Physician Practices, Urgent Care Centers and Payers. PatientBond personalizes communications based on patients’ motivations and channel preferences using a proprietary psychographic segmentation model developed by healthcare consumer experts from P&G, the worldwide leader in consumer products and advertising. PatientBond enables you to activate desired patient behaviors to increase revenue and volume while ensuring cost avoidance and savings.

Product Description:

We offer inpatient telehealth workflows that integrate with Epic and provide a holistic approach to digital health. Our software, services, and devices come together into one seamless, comprehensive telehealth ecosystem to:

  • Strengthen the continuum of care by providing a seamless integration with Epic for a consistent patient and care team experience
  • Enhance patient outcomes by leveraging technology and solutions customized for your use cases, workflows and needs
  • Operationalize at scale leveraging high-touch support and digital health transformation
About Extended Care:

Extended Care LLC offers today's most clinically-integrated, configurable, and personalized telehealth experience, serving leading-edge health systems worldwide. 

  • Our ExtendedCare Telehealth™ solution offers a faster, more efficient delivery of care. Better patient outcomes. Healthier financials despite the pressures from the shortages of nurses and other providers.
  • Our powerful, easy-to-use telehealth platform optimizes value for all participants in the care journey, regardless of the type or level of care delivered. We ease the transition to better virtual care by providing seamless clinical integrations, unmatched configurability, and a smooth, personalized care experience.
  • At-Home Video Visits - We go beyond the basic video visits provided by vendors like Zoom or Microsoft Teams - We have more healthcare specific features than any other solution.
  • From Carts to Clinics - From enterprise quality sophisticated endpoints to "bring your own cart". It doesn't matter if the patient is in your hospital, a community health center, a school nurse's office or even an ambulance. We bring everyone together!
  • Bedside Integration - We can integrate with your existing bedside patient experience platform (like Getwell) to provide for remote rounding or family-centered visits.
  • Telesitter - Available in both Epic Monitor or standalone, keeping an eye on patients has never been easier.
  • Extend Your Reach - Supporting community health centers, or providing your services to outside organizations? It doesn't matter if they work out of your EMR or their own, we make it all work together.

Compatibility level

Select which hospital or health system you work at and see a personalized compatibility level.

Clients

Select which hospital or health system you work at and see the client list

Product Capabilities

Extended Care's virtual waiting room has the ability to handle digital form upload & intake. Patients can share images or videos with their provider, and we also offer patient/provider online chatting. We have integrated with connected devices for vitals collection. We support content for patients to interact with in the waiting room. We have notifications for the patient when provider is ready to start visit and tools for patient to test their device's technical feasibility and stability.

We provide high-resiliency, high-latency video with the ability to toggle to phone/audio and support for multi-party video (powered by Cisco Webex). We feature the ability to alternate between video, text, chat, and in-app messaging. Our solution is configurable and personalized, feature-rich, and user-controllable on any device, anywhere. Extended Care is today’s most seamlessly integrated telehealth with your existing workflows, and built-in media (photos, videos, audio) sharing with your EMR.

Extended Care Telehealth can leverage existing patient demographic/medical info and provide the ability to add documentation within the EHR. One of our differentiators is the ability to integrate photos, videos, sound recordings and other document types as a push into the EHR..

The Extended Care admin portal can track and report provider utilization/productivity, average time per visit, and video/audio quality indicators, plus much more.

Use Cases

Description:

Reduce unnecessary hospital readmissions for:

  • Congestive heart failure
  • Atrial fibrillation
  • COPD
  • Spinal surgery


Can also be used for chronic care management and patient education for extended periods of time

Pediatric use cases:

None provided

Users:

Patients

Care Management teams following up with patient post-discharge

Description:

Virtual Nursing:

Nurses are often stretched too thin, covering 2-3x the number of patients considered reasonable for a standard of care. Our solution will:

  • Empower remote clinicians by providing telehealth access to deliver predictable, repeatable services such as patient education, admission and discharge
  • Help attract and retain nursing staff by providing remote work opportunities
  • Improve patient satisfaction by reducing wait times
  • Increase touch points and access to caregivers

Other Use Cases:

  • Tele-Sitter with Epic Monitor integration
  • Virtual Nursing
  • Patient experience app integration, such as GetWell
  • On-demand language interpretation services, such as LanguageLine, Martti, Voyce, GLOBO … etc.
  • Virtual Rounding
  • Supporting external affiliate Epic organizations, FQHCs and specialty outpatient clinics
  • Tele-EMS
  • Mobile Stroke Units
  • Tele-Stroke workflows using Extended Care incorporating intake forms, barcode scanning … etc.
  • On-Demand video visits
  • Virtual Home Visits
  • Schools
  • Correctional Facilities
  • Group video visits
  • … and many more
Pediatric use cases:

Just like a virtual visit for an adult, our Extended Care Telehealth solution can easily provide virtual visits for pediatric patients.

Users:
  • Physicians of All Types
  • Adult-Gerontology Nurse Practitioner (AGNP)
  • Bariatric Registered Nurse
  • Cardiac Nurse
  • Certified Nursing Assistant (CNA)
  • Certified Registered Nurse Anesthetist (CRNA)
  • Clinical Nurse Specialist (CNS)
  • Clinical Nurse Supervisor
  • Critical Care Nurse
  • Emergency Room Nurse
  • Family Nurse Practitioner (FNP)
  • Forensic Nurse
  • Health Informatics Nurse Specialist
  • Home Care Registered Nurse
  • Intensive Care Unit (ICU) Registered Nurse
  • Labor and Delivery Nurse
  • Licensed Practical Nurse (LPN)
  • Licensed Vocational Nurse (LVN)
  • Managed Care Nurse
  • Medical-Surgical Nurse
  • Neonatal Nurse
  • Nurse Anesthesia Practice
  • Nurse Midwife
  • Oncology Registered Nurse
  • Orthopedic Nurse
  • Pediatric Nurse
  • Post-Anesthesia Care Unit (PACU) Nurse
  • Public Health Nurse
  • Radiology Nurse
  • Registered Nurse (RN)
  • Rehabilitation Registered Nurse
  • School Nurse
  • Travel Nurse

EHR Integrations

Integrations:

Acute care EMR, Ambulatory EMR, Ancillary EMR, ERP system, Patient portal, Pop health platform, Other

EMR Integration & Relevant Hardware:

Recommended, but not required

EMRs Supported:

Epic, Cerner, Meditech, Allscripts, NextGen, athena, GE, eClinicalWorks, McKesson, Other, Allscripts/Eclipsys, Athenahealth, Azalea Health/Prognosis, CPSI, MEDHOST, Self-developed

Hardware Compatibility:

Desktop, Mobile / Tablet (web optimized), Mobile / Tablet (native app)

Integrations:

Acute care EMR, Ambulatory EMR, Patient portal, Home health, Behavioral health, Other

EMR Integration & Relevant Hardware:

Recommended, but not required

EMRs Supported:

Epic, Cerner, Allscripts, Meditech, GE, Allscripts/Eclipsys, MEDHOST, Athenahealth, MedWorx

Hardware Compatibility:

Desktop, Mobile / Tablet (web optimized), Mobile / Tablet (native app)

Client Types

Differentiators

Differentiators vs EHR Functionality:

This automates the post-discharge patient follow-up and monitoring process, saving extensive staff time and effort. Psychographic messaging motivates patients to pursue the behaviors necessary for a healthy recovery.

Differentiators vs Competitors:

Psychographic messaging motivates patients to pursue the behaviors necessary for a healthy recovery. PatientBond has reduced all-cause readmissions by up to 85% across challenging conditions such as congestive heart failure, atrial fibrillation and COPD.

Differentiators vs EHR Functionality:

Extended Care's solution offers these factors over any EHR's functionality:

  • Better health outcomes
  • Streamlined clinical workflows
  • Increased patient and physician engagement
  • Fewer hospitalizations and readmissions
  • Reduced patient risk
  • Cost savings

Differentiators vs Competitors:

We solved what our Competitors haven't. They have:

  • Standalone solutions/workflows not integrated into the EMR leading to a disjointed and high friction end user experience.
  • Point solutions that address only a single use case or clinical setting causing a proliferation of a myriad of solutions across the enterprise.
  • Minimum or lack of customizability resulting in a one size fits all approach to end user experience.
  • Operational inefficiencies and challenges in maintaining, managing and supporting multiple applications.
  • Inflexible licensing models causing enterprises to overbuy leading to increased budgetary allocations and resource underutilization.

Extended Care offers a better solution that goes beyond all of their limitations, with...

  • Seamless integration with Epic* patient and provider applications resulting in a frictionless end user experience.
  • Ability to meet the requirements of any telehealth use case across the entire continuum of care in any clinical setting – acute, ambulatory or in-home.
  • Hyper-customizability that’s lends itself to creating a fully personalized and unique end user experience for patients and providers.
  • Delivering a consistent end user experience across the enterprise enabling organizations to leverage economies of scale to support multiple programs.
  • Highly flexible concurrency-based licensing model with unlimited bursting allowing organizations to scale as their programs grow.

Health Equity

Keywords

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Company Details

Founded in 2011

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