Web Modernization vs Patient Experience OS Platform

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Web Modernization

0 review

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Patient Experience OS Platform

5.0

12 reviews

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Product Description:

Convert more site visitors into patients with a healthcare-optimized website customized to your specialty, including mobile-responsive design, service-focused pages, HTTPS security, and expert SEO. We make it easier for patients to find your practice by optimizing your online profiles across search engines, maps, and high-visibility healthcare and local directories.

About Steer Health:

Steer Health is an AI-powered growth and automation platform for hospitals and healthcare organizations. Steer's mission is to drive revenue acceleration and cost savings by reducing the burden on healthcare professionals. With innovative solutions designed to streamline patient acquisition, retention and enhance care, Steer Health is at the forefront of transforming the healthcare landscape.

Product Description:

Delight patients with mobile online scheduling, insurance verification, and waitlist management. Our AI queuing algorithm reduces wait time while seamlessly blending online reservations with walk-ins. Front desk can message directly through our 2-way patient chat before/after/during the visit. After the visit, we help you collect feedback and amplify your positive reviews to enhance your online profile and find new patients.

About Solv:

Solv is a scheduling, virtual care and patient engagement platform proven to increase visit volumes and patient satisfaction. Solv provides a digital presence for providers to want to offer convenient, accessible healthcare to their patients. Solv offers solutions to engage patients, increase visit volumes and improve satisfaction for both in-person and virtual encounters. For more information and to learn how to elevate your health system to improve operational workflows, patient retention, and patient satisfaction, go to www.solvhealth.com/for-providers.

Compatibility level

Select which hospital or health system you work at and see a personalized compatibility level.

Clients

Select which hospital or health system you work at and see the client list

Product Capabilities

Contextual understanding

Integrated AI functionality assists contextual understanding.

Interoperability

We integrate with Athena, Epic EHR ECW AllScripts Cerner MediTech DrChrono eMDs and other main EHR systems.

Data security and privacy

Our platform has been HIPAA-certified.

Scalability

Currently, 19.8 million patients utilize Steer Health.

Adaptability

We use modern technology integrations and apps where applicable like AI automation, ChatGPT, Instagram, etc

Use Cases

Description:

How Island Dermatology's Growth Soars With Steer Health’s Support

Dr. Leila Ettefagh and Dr. Navid Nami have a board-certified dermatology practice in Newport Beach. Island Dermatology, excelling at providing a warm, family environment to meet the diverse skin care needs of the community, was looking for a partner to bring its services to more clients.

Challenges:

Lack of unified branding of acquired practices
Busy call center and phone tagging
Staff shortage at the front office
Low patient satisfaction rates

Solutions:

A unified modern website for all 5 locations with a co-branding strategy.
Steer's omnichannel self-service, including web, SMS, and
IVR reduced inbound calls by over 56% and saved 178 hours of staff time per week.
Online reputation boosts from 3.1 to 4.6 on Google using the Steer AI-based patient advocacy module.

Pediatric use cases:

None provided

Users:

Island Dermatology

Description:

Solv is a consumer engagement platform for patients seeking convenient care

Pediatric use cases:

Solv is a great tool for parents to find convenient care appointments for their children. There are many pediatric specific urgent cares in the Solv marketplace.

Users:

Patients of all ages for convenient care needs

EHR Integrations

Integrations:

Not applicable

EMR Integration & Relevant Hardware:

Recommended, but not required

EMRs Supported:

Epic, Cerner, Meditech, Allscripts, athena, Athenahealth

Hardware Compatibility:

Mobile / Tablet (web optimized), Desktop

Integrations:

Acute care EMR, Ambulatory EMR, Community based organizations, Website / public online sources

EMR Integration & Relevant Hardware:

Recommended, but not required

EMRs Supported:

Epic, Cerner, Allscripts, NextGen, athena, eClinicalWorks, Allscripts/Eclipsys, Athenahealth

Hardware Compatibility:

Desktop, Mobile / Tablet (web optimized), Mobile / Tablet (native app)

Client Types

Accountable Care Organizations

Rural Hospitals

Small Medical Facilities

Large Medical Facilities

Pediatric Hospitals

Academic Medical Centers

Accountable Care Organizations

Large Medical Facilities

Extra Small Medical Facilities

Awards

Differentiators

Differentiators vs EHR Functionality:

Simplified User Experience
Integrated SEO, SEM, and SMM
Healthcare Purpose-Driven UX
Personalized Self-Service Tools

Differentiators vs Competitors:

More tools for patient communication
AI Voice Assist
Social Media Campaigns
Web Modernization
Dedicated Customer Support Team

Differentiators vs EHR Functionality:

Built with the patient in mind, Solv has an all-in-one patient engagement solution that is easy to use. Solv's patient marketplace also allows patients to find and book care, driving new patient acquisition and revenue.

Differentiators vs Competitors:

Doesn't require an app, but provides one as an option so that patients can easily re-book future visits
Patient information saves so it only has to be completed one time and saved to the patient account
Patients can upload their photo ID, insurance information, sign consent forms, and complete paperwork prior to their arrival
Patients can track their spot in line upon arrival
A proven reputation management flow allows you to increase your Google rating and reviews immediate after going live with the product

Keywords

website optimization,SEO,virtual care, patient acquisition,self-scheduling,content creators

scheduling,patient engagement,member experience,patient experience, member engagement, patient acquisition,consumerscheduling,online checkin,online scheduling,online payments, patient retention,retention,digital front door,digital intake

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Case Study: Orthopedics

https://www.globenewswire.com/news-release/2021/09/02/2291001/0/en/Solv-Raises-45M-in-Series-C-Funding-to-Accelerate-Growth-of-its-National-Network-of-Providers-Leading-the-Way-for-Consumer-Driven-and-Digital-First-Healthcare.html

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Company Details

By Steer Health

By Solv

Founded in 2016

Visit Website

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