Virtual Medical Assistant by VMeDx: Real Human Support, Superior Care Efficiency The Virtual Medical Assistant by VMeDx offers a human-centric approach to simplifying healthcare administration. Utilizing skilled professionals working remotely, this service ensures high-quality management of essential tasks including: Personalized Scheduling: Our team handles appointments, rescheduling, and cancellations directly with patients, offering a personal touch that automated systems cannot match. Patient Data Management: Experienced assistants collect and organize patient information meticulously, maintaining high standards of privacy and security. Enhanced Patient Communication: Real human interaction facilitates better understanding and engagement with patients, providing a comforting and reassuring presence that enhances overall patient experience. This service is designed to integrate seamlessly with existing medical practices, supporting healthcare providers by reducing administrative load and improving the efficiency and quality of patient care.

Aiva puts Amazon Echos, Google Homes and other voice assistants into hospital rooms and hooks them up to caregiver mobile apps and other smart devices. Patients get more entertainment options, better control of their environment and closer communication with their care teams. Caregivers get to do the jobs they're meant to do. And administrators get better staff efficiency, real-time performance reporting and a dashboard to manage their growing IoT footprint. We also integrate with existing systems, such as EHRs and messaging systems.

Aiva is the voice OS for better care. Our clients include Cedars-Sinai Medical Center and BayCare Health, and our investors include Amazon and Google. Aiva expands your Digital Doorway, giving patients at home hands-free access to: - Get urgent care wait times and reserve a spot. - Check and change appointment times. - Receive notifications of messages from doctors and labs. In an acute setting, Aiva powers the Hospital Room of the Future, giving patients more entertainment, better control and closer communication with their care team: - Aiva understands patient requests and triages them to the mobile device of the most appropriate caregiver -- e.g., medication to an RN, bathroom visits to a CNA, food straight to the kitchen. - Nurses only receive requests meant for them -- allowing them to avoid distractions and practice up to their license -- and they can respond instantly in their own voice. - Patients and nurses can control other devices in the room hands-free, including TVs, lights and thermostats, and monitoring devices like bed sensors can trigger immediate voice and staff workflows. - Administrators use Aiva’s dashboard to manage workflows, publish voice content and analyze performance.

It's not difficult for health care systems to create their own skills, but the challenges are in scaling.  Aiva's admin tool allows you to centrally control thousands of voice assistants and connect them with related smart devices (like smart TVs and lights) -- like an MDM for all your IoT.  You also use the tool to manage your content, workflows and events.