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Customer Service

Customer Service

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Ability to provide advice and assistance to patient issues

Customer Service: Products


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  • Covid-19
  • Pediatric
  • In Epic App Orchard
  • In Cerner App Gallery

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  • AMC
  • Pediatric Facilities
  • ACO
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101 products
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101 products
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Default
# of Clients- low to high
# of Clients- high to low
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Highest rated

Filter products


EMR compatibility

Star rating

Product attributes
  • Covid-19
  • Pediatric
  • In Epic App Orchard
  • In Cerner App Gallery

Keywords

Solutions

Filter products by clients


Used by

EMR used

Organization size

Type
  • AMC
  • Pediatric Facilities
  • ACO
  • Rural Presence
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PatientConnect Voice offers interactive voice response (IVR) calling directly to your patient's phone. Increase patient engagement and improve adherence with custom reminders and symptom questions through automated calling. Organizations have full control over content, cadence, and response delivery of automation sent delivered to their patient population.
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By Solv

0 review

Create account to see 4 clients
Delight patients with mobile online scheduling, insurance verification, and waitlist management. Our AI queuing algorithm reduces wait time while seamlessly blending online reservations with walk-ins. Front desk can message directly through our 2-way patient chat before/after/during the visit. After the visit, we help you collect feedback and amplify your positive reviews to enhance your online profile and find new patients.
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By Gozio Health

0 review

Create account to see 20 clients
Gozio Connect is a broad-based digital front door solution that enables seamless consumer interactions, provides an anywhere, anytime connection to patients, and improves overall patient experience and access to care. Gozio's proprietary wayfinding technology integrates with a healthcare system’s existing digital resources to create a hassle-free mobile experience that consumers have learned to expect.
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Advinow provides post patient engagment via automated Text messages to reduce administrative burden and allows patients to continueously feel supported post encounter. 

  • Text Reminders / Follow-up
  • Acute Care follow-up
    CCM (Medication, Appointments, Measurements,
    Labs)
  • Out of bounds entries automatically driven back
    through patient engagement AI
  • Async provider/nurse text message
  • Non-response patient routed to support line for outreach
  • Feedback and social review links for reputation management
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EMRs supportedEpic, Cerner, McKesson +16 more
SolutionsPatient Communication, Text Solutions for COVID-19, Text Solutions
Keywords virtual care, mindfulness, engagement +1 more
Categories

None provided


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By CipherHealth

0 review

Create account to see 9 clients
With [CipherOutreach](https://info.cipherhealth.com/AVIA_CipherOutreach), health systems scale targeted and purposeful outreach across the continuum of care – encompassing preventive outreach, post-discharge and post-visit follow up, episodic outreach, and care recordings. Ranked as the KLAS Category Leader for Patient Outreach in 2018 and 2019, CipherOutreach's automated call and text programs ensure that all patients receive proactive outreach during critical care transitions. By helping healthcare providers deliver the right care, in the right place, by the right person, CipherOutreach empowers teams across the entirety of the care continuum to deliver a tailored and unified experience to their patients.
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EMRs supported

None provided

SolutionsText Solutions, Voice Solutions, Virtual Triage Tools for COVID-19
Keywords

None provided

Categories

None provided


About AVIA Connect

AVIA Connect helps healthcare providers make better digital health vendor selections. Our AVIA Connect Marketplace enables digitally focused healthcare providers to search thousands of vendor profiles and match with vendors that meet their requirements.

AVIA Connect is a product of AVIA, the nation's leading digital transformation partner for healthcare organizations.

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