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Categories
Solutions
Description
Compatibility Level
Clients
Use cases
EHR integrations
Client types
Awards
Differentiators
Health equity
Keywords
Media
Company details
Jump to:
Categories
Solutions
Description
Compatibility Level
Clients
Use cases
EHR integrations
Client types
Awards
Differentiators
Health equity
Keywords
Media
Company details
Twistle
Twistle

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ICmed
ICmed

Categories

Solutions

Description

Product Description:
Twistle offers a healthcare communications platform with built-in automated workflows for improved efficiency and patient outcomes. Its platform reduces morbidity and readmission by closely monitoring care paths and engaging the care team only when necessary.
About Twistle by Health Catalyst:
Twistle is a health care platform that helps healthcare providers connect with patients, keeping them on track for faster recovery. Its ''Care Plan Automation''​ platform helps clinical teams streamline care pathways by automating follow-up and surveillance. Its mobile health tool connects providers and patients through secure automated messaging, photo/lab sharing, surveys, smart device/EHR integration, and more. The company was founded in 2011 and is headquartered in Seattle, Washington.
Product Description:

ICmed builds efficiency among clinicians and helps them drive revenue in a value-based remote care model. Patients and caregivers communicate with clinicians and support staff, benefit from personalized educational content, preserve their portable medical records, and enjoy a preventive approach to their health needs.

About ICmed:

A patient/family-centered coordinated care networking solution: 

• elevates communication among providers, patients and families

• streamlines clinical workflows & reimbursement opportunities

• improves health outcomes in value-based model

• decreases payer costs

Compatibility level

Select which hospital or health system you work at and see a personalized compatibility level.

Clients

Select which hospital or health system you work at and see the client list

Use Cases

Description:
Twistle has a vast library of care pathways that can be configured to deliver the right content at the right time to smart devices via secure SMS ensuring that patients remain on track with their treatment or recovery.
Pediatric use cases:
Twistle is a configurable platform that is utilized across the continuum of care for all patients. In pediatrics, care teams can engage families and provide: • Education and information • High risk patient evaluation • Eligibility assessment & notification • Consent forms • Scheduling prompts • Appointment reminders • Adverse event monitoring • Patient-reported outcomes • Satisfaction surveys
Users:
Large health systems are the customers, their patients and employees are users of the system.
Description:

Desai Medical Center (Elkridge, MD) has integrated ICmed into its workflow to manage patients, especially those with chronic conditions requiring RPM, and including others that benefit from virtual consults and communication of educational content and directives.

Pediatric use cases:

Intentionally designed to be inclusive of the family or informal caregiver, ICmed is highly relevant in pediatric applications. Child's record is managed by the parent/guardian caregiver, and clinician can communicate both directly with the child (text, chat, video consult) and with the adult caregiver, or both simultaneously.

Users:

Desai Medical Center, Elkridge MD

EHR Integrations

Integrations:

Acute care EMR, Ambulatory EMR, Patient portal, Pop health platform

EMR Integration & Relevant Hardware:

Use case dependent

EMRs Supported:

Epic, Cerner, Meditech, Allscripts, NextGen, athena, CPSI, Healthland

Hardware Compatibility:

Desktop, Mobile / Tablet (native app), Mobile / Tablet (web optimized)

Integrations:

Acute care EMR, Ambulatory EMR, Ancillary EMR, Patient portal, Pop health platform, Home health, Website / public online sources

EMR Integration & Relevant Hardware:

Use case dependent

EMRs Supported:

Epic, Cerner, Meditech, Allscripts, NextGen, athena, GE, eClinicalWorks, McKesson, Other, Allscripts/Eclipsys, Athenahealth, Azalea Health/Prognosis, CPSI, Evident, Healthland, MEDHOST, MedWorx, QuadraMed, Self-developed, Point Click Care

Hardware Compatibility:

None provided

Client Types

Awards

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Differentiators

Differentiators vs EHR Functionality:
Twistle Delivers A Comprehensive Patient Engagement Platform: Twistle’s platform delivers much more than text messaging for patients, and has demonstrated not only decreases in no-show rates and increases in patient satisfaction, but also reductions in readmissions, length of stay, surgical site infections, and made significant impact on other outcomes. Twistle’s care plan automation and remote patient monitoring offers nuanced workflow for all service lines in the health system and can engage patients with much more than simple reminder text messages. Twistle’s content can be automatically personalized for patients to drive better patient adherence.
Differentiators vs Competitors:
Twistle Delivers A Comprehensive Patient Engagement Platform: Twistle’s platform delivers much more than text messaging for patients, and has demonstrated not only decreases in no-show rates and increases in patient satisfaction, but also reductions in readmissions, length of stay, surgical site infections, and made significant impact on other outcomes. Twistle’s care plan automation and remote patient monitoring offers nuanced workflow for all service lines in the health system and can engage patients with much more than simple reminder text messages. Twistle’s content can be automatically personalized for patients to drive better patient adherence. Integrates with any EMR and the Internet of Things (IoT): Twistle’s current clients have extended the capabilities of the Twistle platform to a variety of EMRs ranging from large-scale systems like Cerner and Epic, to care platforms provided by Athena, Xealth, and other solutions. Self Service features to create, configure, and modify pathways: Twistle’s flexibility allows the platform to be configured to meet your workflow needs. Customers can elect to utilize our library pre-configured pathways “as-is” or use them as a template. Customers also have the ability to design their own workflows from scratch. Dedicated Twistle Implementation Team: Twistle’s Implementation Team works closely with our clients, providing the necessary resources and guidance from project kickoff to rollout. Dedicated Account Team: Twistle has a dedicated team that supports our clients in optimizing their pathways, produces customized collateral, and trains users.
Differentiators vs EHR Functionality:

While traditional EHRs serve a high purpose concentrating on capturing important patient information and facilitating communication of collected data between clinical staff, back office and insurers, usually in a language that is not comprehended by the patient community, ICmed instead concentrates on augmenting that data with two-way communication protocols to engage patients and their family or informal caregivers with the multiple clinicians and staff supporting them. Data is collected and shared with the EHR and among those participants with info-sharing rights, and the platform facilitates chats, virtual visits, RPM data collection, personalized patient education, and other value-besed care regimens. 

Differentiators vs Competitors:

While there are many single-point solutions focused on the delivery of clinical care, they tend to focus on one or few modalities (behavioral health, pediatrics, hypertension, etc.) or links in the care chain (onboarding, perioperative care, home care, etc.). ICmed is a flexible platform that not only can be utilized across the spectrum of both modalities and chain links, but also provides cumulative portability of the patient record to the patient and thier family or informal caregivers. This is a key necessity in the adoption of value-based care models that will require efficiency to help providers capture revenue and control costs.

Health Equity

Keywords

Images

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ICmed_RPMrevenue.jpg

Videos

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Twistle_Video_Patient-Experience_Narrated_05-01-2021 (1).mp4

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ICmed_Overview_MedAdherenceTopic (720p).mp4

Downloads

No content provided

Alternatives

Company Details

Founded in 2014

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