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Twistle

Twistle

Twistle

By Twistle by Health Catalyst

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Overview


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About

DESCRIPTION
Twistle is a patient engagement, communication, and outreach platform focused on providing better remote care to episodic and chronic patients.
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CLIENTS OVERVIEW
Key Clients
Clients Your Size
USED BY
5 People
11 Organizations
EHR integration

Integrations:

Acute care EMR, Ambulatory EMR, Patient portal, Pop health platform

EMR Integration & Relevant Hardware:

Use case dependent

EMRs Supported:

Epic, Cerner, Meditech, Allscripts, NextGen, athena, CPSI, Healthland

Hardware Compatibility:

Desktop, Mobile / Tablet (native app), Mobile / Tablet (web optimized)

Description

Twistle offers a healthcare communications platform with built-in automated workflows for improved efficiency and patient outcomes. Its platform reduces morbidity and readmission by closely monitoring care paths and engaging the care team only when necessary.
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Use cases

Description
Twistle has a vast library of care pathways that can be configured to deliver the right content at the right time to smart devices via secure SMS ensuring that patients remain on track with their treatment or recovery.
COVID-19 use cases:
Twistle automatically checks in with patients and healthcare workers, delivering education, information and assessments. This includes a COVID-19 Prevention workflow that targets asymptomatic individuals who have general questions about COVID-19, a Screening Workflow for patients who phone or message triage call centers with exposure concerns, a Self-Monitoring Workflow for patients with symptoms who are well enough to stay at home and self monitor, a Exposed Health Workers Self Monitoring Workflow, and an RN Monitoring Workflow. Twistle also assists health systems with COVID-19 vaccination administration. A library of clinical content and patient communication best practices can be customized for specific geographies, vaccine types, and patient segments. Engagement before and after inoculation helps set expectations, optimize adherence and foster positive patient outcomes. Secure text messages educate, screen and collect assessment data, helping patients feel connected and reassured throughout the following: • Preparing healthcare employees and first responders for first-wave vaccinations • Educating the general public • Evaluating high risks populations • Alleviating vaccine fears • Supporting vaccine administration and symptom monitoring • Optimizing compliance with 2nd dose administration
Pediatric use cases:
Twistle is a configurable platform that is utilized across the continuum of care for all patients. In pediatrics, care teams can engage families and provide: • Education and information • High risk patient evaluation • Eligibility assessment & notification • Consent forms • Scheduling prompts • Appointment reminders • Adverse event monitoring • Patient-reported outcomes • Satisfaction surveys
Users:
Large health systems are the customers, their patients and employees are users of the system.
Differentiators

Differentiators vs EHR Functionality:
Twistle Delivers A Comprehensive Patient Engagement Platform: Twistle’s platform delivers much more than text messaging for patients, and has demonstrated not only decreases in no-show rates and increases in patient satisfaction, but also reductions in readmissions, length of stay, surgical site infections, and made significant impact on other outcomes. Twistle’s care plan automation and remote patient monitoring offers nuanced workflow for all service lines in the health system and can engage patients with much more than simple reminder text messages. Twistle’s content can be automatically personalized for patients to drive better patient adherence.
Differentiators vs Competitors:
Twistle Delivers A Comprehensive Patient Engagement Platform: Twistle’s platform delivers much more than text messaging for patients, and has demonstrated not only decreases in no-show rates and increases in patient satisfaction, but also reductions in readmissions, length of stay, surgical site infections, and made significant impact on other outcomes. Twistle’s care plan automation and remote patient monitoring offers nuanced workflow for all service lines in the health system and can engage patients with much more than simple reminder text messages. Twistle’s content can be automatically personalized for patients to drive better patient adherence. Integrates with any EMR and the Internet of Things (IoT): Twistle’s current clients have extended the capabilities of the Twistle platform to a variety of EMRs ranging from large-scale systems like Cerner and Epic, to care platforms provided by Athena, Xealth, and other solutions. Self Service features to create, configure, and modify pathways: Twistle’s flexibility allows the platform to be configured to meet your workflow needs. Customers can elect to utilize our library pre-configured pathways “as-is” or use them as a template. Customers also have the ability to design their own workflows from scratch. Dedicated Twistle Implementation Team: Twistle’s Implementation Team works closely with our clients, providing the necessary resources and guidance from project kickoff to rollout. Dedicated Account Team: Twistle has a dedicated team that supports our clients in optimizing their pathways, produces customized collateral, and trains users.
Company information

Founded in 2011

37.8M total equity funding

Select which hospital or health system you work at and see a personalized match score.
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