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Solutions
Description
Compatibility Level
Clients
Use cases
EHR integrations
Client types
Awards
Differentiators
Keywords
Media
Company details
Jump to:
Categories
Solutions
Description
Compatibility Level
Clients
Use cases
EHR integrations
Client types
Awards
Differentiators
Keywords
Media
Company details
HELLO Video Visit
HELLO Video Visit

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Categories

Solutions

Description

Product Description:
Deloitte’s ConvergeHEALTH Connect platform is a suite of sector-specific solutions built on Salesforce Health Cloud. ConvergeHEALTH Connect’s offerings focus on improving health care relationships across the care continuum by delivering personalized experiences at scale. ConvergeHEALTH Connect offers 3 use cases for: life sciences, health care, and the public sector.
About ConvergeHEALTH:
We create new digital ecosystems to shape the future of health. Businesses and stakeholders across the health care ecosystem—from health plans and biopharma, to government agencies and health care providers, to start ups and tech giants—are all building the future of health. ConvergeHEALTH is committed to delivering solutions that enable these organizations to put patients at the center of health care. ConvergeHEALTH creates new health ecosystems to enable the future of health by combining next generation platforms, deep industry experience and novel collaboration models. We move with the agility of a health startup, backed by the global reach of Deloitte to design and offer platforms and services that empower the shift to value-based personalized health care. We do this by creating digitally connected ecosystems comprised of analytics platforms, industry partnerships, and world-class consulting services, all with the unified vision of putting patients at the center of health care.
Product Description:

Contact-Free Interaction
With eVideon HELLO, patients can use their own devices or a hospital borrowed device to “visit” with friends and family. Patients can connect one-on-one or in a group video chat.

Your Branding
Patients will be greeted with the warmth and familiarity of your hospital, your logo, your colors, and your imagery. HELLO’s user interface will be customized to be unmistakably yours across multiple sites and throughout your organization.

Nothing to Download
With eVideon HELLO, patients can video chat with loved ones easily and seamlessly. eVideon HELLO does not require any software downloads. Patients use a hospital-provided tablet or simply scan a QR code or follow a simple instruction sheet to use their own device to quickly connect and start a video chat session.

No Logins
Patients don’t have to create accounts or remember login information. HELLO provides instant connection without the hassle of third-party software. Furthermore, HELLO is designed with all end users in mind. The interface is clean and simple, so patients of any age or ability can easily connect with their loved ones.

Fully Cloud-Based and Flexible
eVideon manages your solution completely and in a cloud-based environment. No additional IT resources needed. Because it’s web-based, HELLO can run on any device or operating system, so there’s no need to invest in specific hardware.

Patients have three ways to say “HELLO”:
Patient to loved one (to connect with friends and family who can’t visit)
Nurse to patient (from outside the room to save PPE)
Physician to patient and family (for multi-way consultation)

About Vibe Health by eVideon:

eVideon, the developer of the Vibe Health smart room platform, is modernizing the healthcare experience for patients, families, and care teams. Using smart room technology, the software platform streamlines clinical workflow and transforms the patient room into a highly personalized and interactive care environment. The platform integrates with the hospital’s EMR and other installed technologies to improve communication and care coordination, ensuring that accurate, real-time information is always accessible via the in-room Smart TV, digital whiteboard, digital door sign, and bedside tablet. With automated service requests, education assignments, and documentation, Vibe Health reduces the technology burden on clinicians and enables them to operate at the top of their licensure. Vibe Health empowers hospital leaders to meet the unique needs of their patient population with customizable features, including in-room surveys and video chat, which serve to amplify the voice of the patient and make real-time service recovery a reality. Find out why top-ranked hospitals are choosing Vibe Health by eVideon: www.evideon.com

Compatibility level

Select which hospital or health system you work at and see a personalized compatibility level.

Clients

Select which hospital or health system you work at and see the client list

Use Cases

Description:

None provided

Pediatric use cases:

None provided

Users:
Life sciences care coordinators
Description:
  • Video visits with patients and loved ones
  • Connecting patients during Covid when visitor access is restricted
  • Engaging patients, families, and care teams in care planning


Pediatric use cases:

Pediatric patients and families can use HELLO to stay connected with family and friends during the inpatient visit.

Users:

Patients, families, and care teams.

EHR Integrations

Integrations:

None provided

EMR Integration & Relevant Hardware:

None provided

EMRs Supported:

None provided

Hardware Compatibility:

None provided

Integrations:

Not applicable

EMR Integration & Relevant Hardware:

Not applicable

EMRs Supported:

Self-developed

Hardware Compatibility:

Mobile / Tablet (web optimized)

Client Types

None provided

Awards

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Differentiators

Differentiators vs EHR Functionality:
A comprehensive patient services suite addresses five service areas: * Therapy: Connecting with patients to provide access to and support with their care * Financial: Helping patients obtain the resources they require to stay on therapy * Clinical: Providing patients with a point of contact during clinical trials and assisting with REMS * Engagement: Supporting patients’ unique treatment journeys and enabling better long-term treatment outcomes * Education: Delivering educational insights to inform patient decision-making and behaviors
Differentiators vs Competitors:
Multichannel digital patient support: Provide coherent, high-touch patient interactions across all communication channels Cloud-based scalable platform: Built on Salesforce, the product provides a highly scalable platform, using cloud, mobile, and social technologies “Connected Patient” solution accelerators: Leverage pre-built accelerators for patient data management, companion mobile apps, and Internet of Things/device integrations Robust partner ecosystem: Deploy pre-packaged integrations for computer-telephony integration, document templates and automation, e-verification, and middleware Care team collaboration: Provide effective patient support and care coordination across health care providers and other care team members Individualized patient support journeys: Enable personalized therapy journeys and support models to facilitate great patient experience
Differentiators vs EHR Functionality:

HELLO does not require any downloads, passwords, or accounts. It can also be used on personal devices or hospital issued devices.

Differentiators vs Competitors:

Commercially available solutions often require specific software or account creation and HELLO does not require any of that to connect patients with loved ones.

HELLO is HIPAA compliant and designed specifically to meet the unique needs of the healthcare setting with options to add a clinician to the video visit

Keywords

Images

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Videos

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Downloads

No content provided

Alternatives

Company Details

Founded in 2014

Founded in 2001

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