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Description
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Clients
Use cases
EHR integrations
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Jump to:
Categories
Solutions
Description
Compatibility Level
Clients
Use cases
EHR integrations
Client types
Differentiators
Keywords
Media
Company details
Uniphore X Platform
Uniphore X Platform

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Categories

Solutions

Description

Product Description:

Everyone deserves to be heard and understood — no matter where they are in the world or which language or dialect is being spoken. But many voices remain muted. Conversations continue to be ignored and undervalued.

We’re here to change that. Our conversational artificial intelligence (AI) and automation platform augments conversations across the enterprise and around the globe. We help humans have natural conversations with other humans and machines for a frictionless experience for customers and employees alike.

So what makes us different than other companies in this space? Here are just a few of the top reasons why Uniphore is your best choice for AI-powered experiences.  

Improve Health Outcomes With Conversational AI & Automation.

  • 30% Reduction in missed appointments
  • 18% AHT savings automating low value member and provider services interactions
  • 25% Reduction in onboarding time for patient coordinators
About Uniphore:

We unleash value from every conversation across the enterprise to make humans better and deliver superior experiences.

With Uniphore, no matter who you are, where you are in the world, or which language or dialect you speak, our Conversational Automation Platform can deliver the most sophisticated, accurate, personalized, and automated customer experiences on the planet.

Conversations mean everything to us. Let's talk.

Product Description:

AI to review all patient data, ensure diagnoses are not missed, and automating note-writing.

Regard uses proprietary algorithms to automatically diagnose and document conditions on behalf of inpatient providers. These automatically-generated notes save providers time, reduce coding queries, and have a dramatic impact to hospital finances.

About Regard:

Regard is an AI-powered clinical co-pilot that automatically diagnoses patients and writes notes for physicians. On average clinicians save 2-3 hours per day and each provider generates an additional $100,000 in revenue every year. Hospitals see a $3-6M revenue improvement from just their first department on Regard. Best of all, physicians love the software and it improves patient care.

Compatibility level

Select which hospital or health system you work at and see a personalized compatibility level.

Clients

Select which hospital or health system you work at and see the client list

Use Cases

Description:

Patient Access

Empower patients to better manage their health with easy access to care. Glean insights into patients' barriers to healthcare, social determinants of health, and awareness about care sites.

  • Automate patient authentication, appointment scheduling, and provider search with conversational self-service
  • Help coordinators maximize resolution and compliance with real-time guidance for every patient interaction

Care Management

Proactively manage digital care with virtual agents and real-time agent guidance to drive patient engagement and medication adherence.

  • Provide clinical support post discharge
  • Automate daily check-ins, prescription management, and health management
  • Ensure coordinator adherence to protocols and best practices while providing optimal care

Collections

Simplify collections using intelligent virtual agents and Agent Assist. Help agents navigate objections with realtime feedback and communicate with empathy.

  • Reduce the time taken to collect patient responsibility payments with a digital-first customer experience.
  • Help collectors stay compliant with regulations and collect more in every conversation with turn by turn guidance

Revenue Cycle Management

Free agents and from pre-call and after-call work. Analyze, personalize, and scale your collections strategies while monitoring compliance through insights gained from your best performing agents.

  • Automate pre-call work, provide next best action guidance and automate call notes, dispositions, and post-call follow-up
  • Receive actionable insights to increase profitability with RCM analytics
Pediatric use cases:

None provided

Users:
  • AbbVie
  • Anthem
  • Centene
  • Gonzaba Medical Group 
  • Health Plan One
Description:

Automatically review charts and diagnose patients to save time, reduce burnout, improve care, and improve key hospital metrics.

Pediatric use cases:

None provided

Users:

Diagnosing providers: hospitalists, MDs/DOs, Advanced Practice Providers

EHR Integrations

Integrations:

None provided

EMR Integration & Relevant Hardware:

None provided

EMRs Supported:

None provided

Hardware Compatibility:

None provided

Integrations:

Acute care EMR, Ambulatory EMR

EMR Integration & Relevant Hardware:

Recommended, but not required

EMRs Supported:

Epic, Cerner

Hardware Compatibility:

Desktop

Client Types

None provided

Differentiators

Differentiators vs EHR Functionality:

None provided

Differentiators vs Competitors:

None provided

Differentiators vs EHR Functionality:

Regard diagnoses automatically. The EHR supports overall health system goals and is the operating system for all functions, but Regard expands your care team using AI. Regard diagnoses, recommends treatments, and automates documentation to ensure patient safety, improve clinician quality of life, and supercharge CDI & rev cycle.

Differentiators vs Competitors:

Regard drafts the note just like an AI resident before the clinician even sees the patient. By doing this upstream, we can reduce the burden on the clinician and supercharge downstream tools like clinical alerts, CAPD, and CDI.

Regard takes a holistic view of the patient to improve safety, reduce medical errors, suggest improvements to care, and ensure that the documentation is complete & accurate.

Keywords

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Company Details

Founded in 1990

Founded in 2017

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