“I can’t wait to call the call center,” said no one, ever. That’s why Pypestream built what has quickly become the must-have in conversational AI. Trusted by JP Morgan Chase, Shell, Royal Caribbean, Procter & Gamble, Sling TV, Principal Financial, TriWest Health, and Google, Pypestream has a knack for turning legacy enterprises into digital powerhouses. No single-task chatbots, no embarrassing NPS scores, and no cobbling together technologies from multiple vendors. Pypestream offers: 1) The only patented B2C messaging carrier with military-grade security including PCI, HIPAA, GDPR, and CCPA compliance 2) Dovetail™ AI, the most comprehensive AI for customer experience 3) 30% increases in customer satisfaction with unrivaled conversational design and UX features (also, 9 out of 10 customers prefer messaging over email or phone) 4) An easy deployment process, PypePro℠, with a dedicated implementation manager, AI solution designer, integration engineer, and customer success manager so you’re live in a matter of weeks, not months 5) A business model that aligns interests: 90%+ cost savings compared to traditional customer channels

Pypestream is conversational AI built for scale. Built to usher the customer-centric enterprise into the digital age with “always-on” automation. No more big call centers, no more single-task chatbots, no more embarrassing NPS scores and no more cobbling together technologies from multiple vendors. Pypestream elevates the customer experience with a full-stack platform, military-grade security, and the only patented B2C messaging carrier purpose-built to handle any volume. That’s why powerhouses like TriWest Healthcare, JP Morgan Chase, and Shell trust Pypestream.

Create HIPAA compliant patient engagement journeys utilizing modern communication channels that can be tailored to your patients’ needs, preferences, and more. With Dash, leading healthcare organizations can: 

• Deliver timely messages to patients via multiple modalities aligned with their preferences.
• Target and activate specific populations with messages that drive appointments. 
• Connect with patients before, during, and after their care episode to maintain a personalized experience.

Relatient partners with leading health systems and medical practices - comprising more than 45,000 providers across the US - to optimize every step of a patient journey, from alerting patients to needed care, helping them find the right provider, scheduling appointments across multiple channels, and engaging with patients throughout their care journey via text, email, and chat. Our solutions reduce delays in care, improve communication, and enhance both the provider and consumer experience. We’ve been recognized as a Forbes Top Startup, Deloitte Fast 500, and Inc 5000, among other honors, for our rapid growth, innovative technology solutions, and energetic workplace culture. 

On average, clients utilizing Dash to manage appointments see 2-3% lower no-show rates than they do when managing appointments within their EHR.

Our patient scheduling and engagement technology facilitates appointments for over 50 million unique patients per year on behalf of over 43,000 providers across the U.S.