Automated Clincal Conversations

Decoded Health scales clinical patient engagement through automated  conversations. Unlike a "chat-bot" our system enables patients to express their concerns and ask questions in fully natural language conversational dialog. Patients have confidence that they are being heard and providers save time by getting meaningful data from high-quality patient conversations.

Conversational system automatically:

• Determines patient agenda.
• Collects history of present illness (HPI).
• Performs review of systems (ROS).
• Aligns patient input with medication history.
• Performs patient-specific screenings.
• Asks clinically informed and highly differentiating medical questions.
• Follows up with patients to track health status.

Automated Natural Language Clinical Documentation
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Giving providers the required data before they need it. The system creates a  natural language summary of virtual patient conversation, giving the physician relevant information before they even meet the patient. The summary includes information such as the patient’s chief complaint, HPI, review of systems and notable findings extracted from the electronic health record (EHR) relative to the predicted differential diagnoses.

Telehealth is supported out of the box. The platform features its own mobile and web-based audio- and video-integrated conversations. It can also be configured to leverage existing communication services such as Zoom, Teams, Ring Central and others.

Clinical staff

Deliver virtual care for consumers

From on-demand urgent care to support for chronic and complex health challenges, we’re changing the way people access healthcare. That includes creating data-driven, personalized experiences that flex to an individual’s healthcare needs over time.

Enable virtual care for clinicians

Clinicians can easily extend their reach with easy-to-use software and medical-grade telehealth devices. Plus, our virtual tools enable real-time clinical collaboration with peers from around the world to address the most difficult care challenges.

Empower healthier lives

Our connected devices and personalized, timely, actionable outreach help people achieve lasting behavior change—from improving how they manage chronic conditions, such as diabetes and hypertension, to enhancing their wellness and prevention efforts.

Employers

More than half of the Fortune 500 trust us to deliver cost-effective virtual care to their employees

Health Plans

We serve more than 100 U.S. health plans and the unique needs of their commerical, Medicare and Medicaid members

Hospitals & Health Systems

We’re building on more than 15 years of experience extending healthcare access and delivery at the point of care and beyond

Employers, HealthPlans, Hospitals & HealthSystems