Our Patient Activation Campaigns offer proactive outreach to populations of patients who are coming due for care or who have recently interacted with your health system. Through multi-channel outreach, we help to close gaps in care and optimize your health system by using technology to reach a broader population, while your precious nursing resources can be reserved for more personal outreach to higher risk populations. Touching each individual population on a regular cadence allows us to gain insight into response patterns and increase patient engagement, resulting in more booked appointments.

As an Engagement Optimization organization, we focus on the experience of healthcare. We partner with provider organizations to define their possibilities, create a new reality, and transform healthcare for all.Through the Envera Health Experience, providers are empowered to deliver their best patient care by succeeding in balancing both clinical and financial performance.

We simplify workflows with timely access via multiple digital front doors that work across the healthcare ecosystem.

Optum® Patient Access and Engagement, formerly known as DocASAP, helps you improve your patient engagement strategies. Our tools drive results and overall efficiency so you can focus on delivering high-quality care.

Our core solutions cover the end-to-end patient journey from acquisition and engagement to long-term retention.  

Our customizable solutions include: 

• Omnichannel provider search
• 24/7 online patient scheduling
• Agent scheduling
• Eligibility verification, cost estimates and online bill pay 
• Payer integration
• Patient clinical and financial intake
• Provider data and network management
• Proactive outreach and ongoing care engagement