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Solutions
Description
Compatibility Level
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Use cases
EHR integrations
Client types
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Company details
Jump to:
Categories
Solutions
Description
Compatibility Level
Clients
Use cases
EHR integrations
Client types
Differentiators
Keywords
Media
Company details
Haptik
Haptik

0 review

Amelia
Amelia

0 review

Categories

Solutions

Description

Product Description:

Haptik helps brands acquire, convert, engage and delight users with AI-driven, personalized, conversational experiences across 20 channels and 100+ languages. 

With the vision of creating the most compelling conversational commerce platform of the 21st century, Haptik’s Conversational Commerce platform enables brands to design delightful experiences that improve conversion rates across every stage of their customer’s journey. 

Haptik’s leading clients and partners include KFC, Whirlpool, Starhub, HP, Reliance Jio, CEAT, Disney Hotstar, OLA, and Zurich Insurance among others. The company has been featured as a Category Leader across many platforms including Gartner, G2, Opus Research & more.

About Haptik:

Haptik helps brands acquire, convert, engage and delight users with AI-driven, personalized, conversational experiences across 20 channels and 100+ languages. 

With the vision of creating the most compelling conversational commerce platform of the 21st century, Haptik’s Conversational Commerce platform enables brands to design delightful experiences that improve conversion rates across every stage of their customer’s journey. 

Haptik’s leading clients and partners include KFC, Whirlpool, Starhub, HP, Reliance Jio, CEAT, Disney Hotstar, OLA, and Zurich Insurance among others. The company has been featured as a Category Leader across many platforms including Gartner, G2, Opus Research & more.

Product Description:

With Amelia, health systems provide patients with digital health services that are secure and industry compliant, from selecting doctors and scheduling appointments, through ongoing care management.

About Amelia:

Collaboration between humans and machines is the ultimate opportunity for today’s enterprise. Digital Colleagues and virtual engineers will revolutionize human experiences through the rapid delivery of personalized services.

No company is more prepared to lead the march toward a collaborative future than Amelia, the enterprise leader in Trusted AI.

Compatibility level

Select which hospital or health system you work at and see a personalized compatibility level.

Clients

Select which hospital or health system you work at and see the client list

Use Cases

Description:

None provided

Pediatric use cases:

None provided

Users:

None provided

Description:

Health Systems & Providers

With Amelia, health systems provide patients with digital health services that are secure and industry compliant, from selecting doctors and scheduling appointments, through ongoing care management.

  • Intelligent IVR: Escalations, Call Routing and Triage
  • Find Locations, Doctors, and Services
  • Scheduling Management (Schedule, Reschedule, Cancel, Confirm, Recall)
  • Patient Outreach (Care Management, Care Gaps, PROs, Medication Adherence)
  • Intake and Pre-Registration
  • Patient Payments, Financial Assistance, Collections
  • Symptom Checker, Virtual Triage, Risk Assessments
  • Patient Surveys

Health Plans (Members)

Members utilize Amelia digital agents as trusted guides to doctors, dentists and pharmacies as they enroll in new health plans, determine coverage eligibility and benefits, update and expand coverage, and file and track claims.

  • Update Profile, PCP and Coverage Information
  • Replace ID Cards/Password Resets
  • Find a Provider, Dentist or Pharmacy
  • Coverage Benefits/Eligibility (Medical, Dental and Pharmacy)
  • Claims Inquiries and Explanations
  • Enrollment

Health Plans (Providers)

Health plans deploy Amelia digital agents as the first point-of-contact for members, offloading administrative tasks from employees while allowing members to quickly secure answers on coverage status, approvals and authorizations.

  • Approvals and Authorizations
  • Member Coverage Status and Inquiries
  • Provider Administrative Services
  • Bill Payment Status
Pediatric use cases:

None provided

Users:

Healthcare:

  • Aveanna Healthcare
  • Visionworks

Non-healthcare:

  • Asics
  • BNP Paribas
  • Fujitsu
  • Toyota Financial Services

EHR Integrations

Integrations:

None provided

EMR Integration & Relevant Hardware:

None provided

EMRs Supported:

None provided

Hardware Compatibility:

None provided

Integrations:

Acute care EMR, Ambulatory EMR, Ancillary EMR

EMR Integration & Relevant Hardware:

Required

EMRs Supported:

Epic, Cerner

Hardware Compatibility:

Desktop

Client Types

None provided
None provided

Differentiators

Differentiators vs EHR Functionality:

None provided

Differentiators vs Competitors:

None provided

Differentiators vs EHR Functionality:

None provided

Differentiators vs Competitors:

None provided

Keywords

Images

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No images provided

Videos

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Company Details

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