Frontive Health is an AI-powered solution that transforms hard-to-follow analog protocols into:

1. Daily, personalized instructions & FAQs
2. Multiple languages
3. Anytime, anywhere info where patients expect it -- on their mobile devices.
   

Unlike most patient engagement solutions that simply create a new channel (e.g., text messaging) to capture and triage patient communications, Frontive Health focuses on REDUCING THE NEED for back-and-forth communications that tend to frustrate patients and overburden strained clinical resources.

The solution interfaces with major EHRs to operate completely in the background, requiring minimal-to-no changes in existing workflow. This ensures a rapid deployment and ROI for customers.

MAJOR HEALTH SYSTEM BENEFITS:

• Reclaim valuable staff time
• Enhance patient adherence, experience & ratings
• Improve clinical outcomes
• Increase staff satisfaction & retention

Twistle offers a healthcare communications platform with built-in automated workflows for improved efficiency and patient outcomes. Its platform reduces morbidity and readmission by closely monitoring care paths and engaging the care team only when necessary.

Twistle is a health care platform that helps healthcare providers connect with patients, keeping them on track for faster recovery. Its ''Care Plan Automation''​ platform helps clinical teams streamline care pathways by automating follow-up and surveillance. Its mobile health tool connects providers and patients through secure automated messaging, photo/lab sharing, surveys, smart device/EHR integration, and more. The company was founded in 2011 and is headquartered in Seattle, Washington.

Like EHR portals, Frontive Health is fully HIPAA compliant and utilizes PHI to provide patients with a highly personalized experience. However, where EHR portals expose patients to a vast amount of information (much of which is not appropriate for non-experts) and can be overwhelming, Frontive Health is designed from the patient's perspective. We focus on providing day-to-day, personalized patient support around pre- and post-procedure instructions. Using asynchronous communications, the goal is to reduce the number of patient questions vs. providing an alternate comms channel like many portals and other solutions. When necessary (or desired), Frontive Health takes patients directly to the patient portal or other engagement solutions to leverage their secure comms capabilities.

Unlike most patient engagement platforms that can only send generic text messages, Frontive Health is fully HIPAA-compliant and focuses on reducing the need for back-and-forth communications between patients and staff with respect to pre- and post-procedure instructions. Too many existing solutions simply create an alternate communications channel rather than addressing the root cause of patient confusion or uncertainty that generate an unwieldy and expensive number of questions in the first place. In addition, many applications force customers to purchase and use their pre-defined care plans. Instead, we use AI to transform your instructions into our format. All content is reviewed by our team, then yours before it's exposed to patients.

Twistle Delivers A Comprehensive Patient Engagement Platform: Twistle’s platform delivers much more than text messaging for patients, and has demonstrated not only decreases in no-show rates and increases in patient satisfaction, but also reductions in readmissions, length of stay, surgical site infections, and made significant impact on other outcomes. Twistle’s care plan automation and remote patient monitoring offers nuanced workflow for all service lines in the health system and can engage patients with much more than simple reminder text messages. Twistle’s content can be automatically personalized for patients to drive better patient adherence.

Twistle Delivers A Comprehensive Patient Engagement Platform: Twistle’s platform delivers much more than text messaging for patients, and has demonstrated not only decreases in no-show rates and increases in patient satisfaction, but also reductions in readmissions, length of stay, surgical site infections, and made significant impact on other outcomes. Twistle’s care plan automation and remote patient monitoring offers nuanced workflow for all service lines in the health system and can engage patients with much more than simple reminder text messages. Twistle’s content can be automatically personalized for patients to drive better patient adherence. Integrates with any EMR and the Internet of Things (IoT): Twistle’s current clients have extended the capabilities of the Twistle platform to a variety of EMRs ranging from large-scale systems like Cerner and Epic, to care platforms provided by Athena, Xealth, and other solutions. Self Service features to create, configure, and modify pathways: Twistle’s flexibility allows the platform to be configured to meet your workflow needs. Customers can elect to utilize our library pre-configured pathways “as-is” or use them as a template. Customers also have the ability to design their own workflows from scratch. Dedicated Twistle Implementation Team: Twistle’s Implementation Team works closely with our clients, providing the necessary resources and guidance from project kickoff to rollout. Dedicated Account Team: Twistle has a dedicated team that supports our clients in optimizing their pathways, produces customized collateral, and trains users.