Bridge is a comprehensive and effective population health management platform that empowers the shift to value-based care. EHR and backend agnostic, Bridge aggregates data at scale and normalizes it for the user so care teams can spend more time with the patient and provide better patient care. Embracing a digital-first, data-first approach, it facilitates real-time patient information exchange. It provides on-the-go access to its application suite, offering advanced analytics, patient engagement, care management, and risk and performance management.

Bridge touches more than 15 million patients' lives, and 2022 reports reveal Bridge’s substantial contributions. The Garage’s customers have achieved remarkable results, including over $88 Million in Medicare savings. Notably, 59% of our ACO customers have achieved savings for three consecutive years, a 10% increase in per capita gross savings, an average quality score of 81%, and reductions in inpatient hospital discharges and outpatient ED visits.

DCE customers realized $27 million in total gross savings and $515 per capita gross savings. 66% of DCE customers generated savings in 2022. Beyond its financial and patient care and engagement impacts, Bridge contributes to environmental sustainability, preventing over 140,000 miles of travel through digital interactions and avoiding 40 million grams of CO2 emissions—equivalent to carbon sequestration by 47.5 acres of US forests or saving 4,519 gallons of gasoline annually.

The Garage, in Orlando, FL, specializes in population health management. Our platform, Bridge, leads in empowering the shift to value-based care, impacting 15.5M+ patient lives. Bridge ensures rapid implementation, anytime access, and best-in-class ROI.

Health Systems/ACOs/DSRIPs/CINs

• Reducing patient leakage through SmartMatch decision support and real-time analytics

• Standardizing and streamlining the referral management process across the organization

• Driving operational efficiencies and allowing referral teams to scale more efficiently

PCPs/FQHCs/Dental Practices

• Matching patients with most appropriate providers using SmartMatch decision support

• Closing the feedback loop with specialists and reducing phone calls and faxes

• Increasing patients LTV to ensure they are not lost to competitors after referrals are sent

Specialty Care Organizations

• Increasing referral volume and capturing more revenue using CRM and marketing tools

• Improving customer service with referring providers through automated status reports

• Managing referral network and gaining insight into referral patterns using analytics

ReferralMD delivers proven referral management, patient access and e-consult solutions that help hospitals, health systems, networks, and payers streamline the referral process, decrease patient leakage and improve communication between providers and patients. The enterprise platform matches patients with the most appropriate providers and closes the feedback loop between providers and patients. The solution’s powerful workflow and clinical decision support tools help healthcare providers increase revenue, drive operational efficiencies and improve customer service. To learn more about ReferralMD, please visit www.getreferralmd.com.

• Online Scheduling – new patients can book appointments from your website without setting up an EHR patient portal account
• Referral Management – website portal for receiving referrals, customized workflow, automated alerts when referrals need attention
• Patient Communications – automated text/email messages sent to patients triggered at specific steps in the consult or referral journey
• Provider Communications – automated consult and referral status updates sent to sending providers to close the loop between PCPs and specialists
• Fax Management – manage all inbound faxes and push faxed referrals into the referral workflow, ability to split faxes into multiple documents
• Marketing CRM – physician liaisons can document outreach and compare outreach activity with referral volume from their partners
• Market Research – over 7 million providers pre-loaded which allows you to identify new potential referral partners in your target markets
• Referral Analytics – comprehensive suite of analytics to report on all your referral metrics (trends, volume, leakage, service levels, outreach, etc.)

Differentiator 1: All-In-One Platform

• Some vendors offer patient access, referral management, e-consults or CRMs. Our cloud-based platform offers them all plus the following features.
• Real-time analytics across the platform
• Automated workflow and decision support tools
• Automated feedback loop with referring providers
• Automated patient communications via text or email
• Integrated fax management system (port over existing fax numbers)
• Integrated Customer/Partner Relationship Management (CRM/PRM)
• Marketing research tools based on a directory of over 7 million providers

Differentiator 2: Rapid Integration Capabilities

• Our integration engine allows our Integrations Team to quickly deploy system interfaces using APIs, FHIR, HL7, Direct, etc. which is important when implementing the platform for health systems, ACOs and CINs with many EHRs, data warehouses and other third-party systems across their networks.  
• In addition, we comply with the third-party system’s specifications rather than asking the vendor to follow our requirements which streamlines the integration process and reduces cost for the client. 

Differentiator 3: All Healthcare Referrals Supported

• The system is highly configurable and can support all healthcare referral types such as medical, specialty care, therapy, imaging, dental, behavioral health, hospice, home care, etc.  
• The customization in the system allows clients to define their own workflows, referral forms, patient communication templates, and other settings that can be standardized across the organization.