Sidekick's digital solutions use consumer and life science-grade medical technology to create a user experience like no other. Each solution is a unique blend of CBT principles and gamification strategies, and users are offered altruistic rewards as part of their experience.

Our platform combines strong clinical validation with gamification, behavioral economics and artificial intelligence (A.I.) to deliver a truly engaging and personalized patient experience that removes barriers to health behavior change.

Our A.I. technology, developed by trailblazers in the field and leading experts from the gaming industry, reads and rewards positive behavior and serves relevant content and programs, triggering a continuity of positive behavior.

Patients engage with a rich user experience, earning rewards for managing their nutrition, exercise, sleep, stress and medication adherence. They also receive condition-specific education, and a connection to a community of health professionals and patients on a similar health journey. And our little helpers– your personal Sidekicks – will help you stay the course.

Valuable data sets are collected throughout the journey – we have collected over 50 million data points – providing a deep understanding of behavioral trends.

Top US payers and pharma companies use Sidekick to improve their patients quality of life, reduce ER visits and optimise care management and ultimately reducing the total cost of care. 

Sidekick Health is a digital health and therapeutics innovator founded by two passionate medical doctors on a mission to improve the health of humanity. 

Sidekick provides a uniquely wide range of digital health programs that engage and empower people to make positive changes and improve their health outcomes and quality of life. 

Each program is personalized to the individual using Sidekick’s Adaptive Care Paths™️ combine multiple programs into one, enabling multi-chronic care to support the growing number of people living with multiple chronic conditions.

Our existing programs are within the following therapeutic areas:

• Oncology
• Cardiovascular
• Metabolic
• I&I

All the digital health solutions are clinically-validated and evidence-based. Our scientific research is published in leading healthcare conferences and peer-reviewed journals.

Our partners work with us to:

• Improve patient outcomes
• Drive clinical efficiency
• Lower the cost of care

Sidekick operates in multiple global markets and across the U.S., including patients in all insurance classes (Medicare, Medicaid, and Commercial). Sidekick works with health insurers, including Elevance Health - the largest U.S. health insurer - and pharmaceutical companies, including Eli Lilly and Pfizer.

If you're also on a mission to improve the health of humanity, we'd love to hear from you.

Health Systems/ACOs/DSRIPs/CINs

• Reducing patient leakage through SmartMatch decision support and real-time analytics

• Standardizing and streamlining the referral management process across the organization

• Driving operational efficiencies and allowing referral teams to scale more efficiently

PCPs/FQHCs/Dental Practices

• Matching patients with most appropriate providers using SmartMatch decision support

• Closing the feedback loop with specialists and reducing phone calls and faxes

• Increasing patients LTV to ensure they are not lost to competitors after referrals are sent

Specialty Care Organizations

• Increasing referral volume and capturing more revenue using CRM and marketing tools

• Improving customer service with referring providers through automated status reports

• Managing referral network and gaining insight into referral patterns using analytics

ReferralMD delivers proven referral management, patient access and e-consult solutions that help hospitals, health systems, networks, and payers streamline the referral process, decrease patient leakage and improve communication between providers and patients. The enterprise platform matches patients with the most appropriate providers and closes the feedback loop between providers and patients. The solution’s powerful workflow and clinical decision support tools help healthcare providers increase revenue, drive operational efficiencies and improve customer service. To learn more about ReferralMD, please visit www.getreferralmd.com.

• Online Scheduling – new patients can book appointments from your website without setting up an EHR patient portal account
• Referral Management – website portal for receiving referrals, customized workflow, automated alerts when referrals need attention
• Patient Communications – automated text/email messages sent to patients triggered at specific steps in the consult or referral journey
• Provider Communications – automated consult and referral status updates sent to sending providers to close the loop between PCPs and specialists
• Fax Management – manage all inbound faxes and push faxed referrals into the referral workflow, ability to split faxes into multiple documents
• Marketing CRM – physician liaisons can document outreach and compare outreach activity with referral volume from their partners
• Market Research – over 7 million providers pre-loaded which allows you to identify new potential referral partners in your target markets
• Referral Analytics – comprehensive suite of analytics to report on all your referral metrics (trends, volume, leakage, service levels, outreach, etc.)

Differentiator 1: All-In-One Platform

• Some vendors offer patient access, referral management, e-consults or CRMs. Our cloud-based platform offers them all plus the following features.
• Real-time analytics across the platform
• Automated workflow and decision support tools
• Automated feedback loop with referring providers
• Automated patient communications via text or email
• Integrated fax management system (port over existing fax numbers)
• Integrated Customer/Partner Relationship Management (CRM/PRM)
• Marketing research tools based on a directory of over 7 million providers

Differentiator 2: Rapid Integration Capabilities

• Our integration engine allows our Integrations Team to quickly deploy system interfaces using APIs, FHIR, HL7, Direct, etc. which is important when implementing the platform for health systems, ACOs and CINs with many EHRs, data warehouses and other third-party systems across their networks.  
• In addition, we comply with the third-party system’s specifications rather than asking the vendor to follow our requirements which streamlines the integration process and reduces cost for the client. 

Differentiator 3: All Healthcare Referrals Supported

• The system is highly configurable and can support all healthcare referral types such as medical, specialty care, therapy, imaging, dental, behavioral health, hospice, home care, etc.  
• The customization in the system allows clients to define their own workflows, referral forms, patient communication templates, and other settings that can be standardized across the organization.